[FloSports] Can't get on. No picture

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Sherman ricketts
8 months ago In FloSports
Can't get on. No picture

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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8 months ago

Hi there! I understand you're having trouble with the FloSports app showing no video—just no picture. Could you tell me a bit more? For example:
- Are you hearing sound but seeing a black or blank screen?
- Did this happen suddenly or after an update?
- Have you tried any fixes so far, like restarting the app or your device?

This info will help me guide you better. In the meantime, let's start with some basics for your WebKit browser on Android 10:

1. Clear App Cache: If you're using the FloSports app, go to your device's Settings > Apps > FloSports > Storage, then tap "Clear Cache." This helps remove corrupted temporary files that might block video playback.
2. Restart Your Device: A simple reboot often clears up minor glitches.
3. Check Internet Connection: Ensure your connection is stable and fast enough for video streaming.
4. Reinstall the App: Uninstall FloSports and then reinstall it from the Google Play Store to ensure you have the latest version.
5. Update System Software: Make sure your Android 10 system is up to date under Settings > System > Software Update.

If you’re watching through a browser and not the app, try clearing your browser cache and cookies, or accessing the site in a private/incognito tab. Also, check if your browser is up to date.

Do you see any error messages or codes? And does this issue happen with all videos or just specific ones?

Let me know what happens after these steps or if you already tried some of them so I can suggest the next best step!

S
Sherman ricketts
8 months ago
user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
8 months ago

Thanks for the extra info that you’re seeing a blank screen. Let’s narrow this down to get your FloSports working again on your Android 10 device using WebKit browser.

Since you’re getting a blank screen (no video or picture):

1. Disable VPN: If you use a VPN, please turn it off and reload the FloSports site. VPNs can interfere with video playback sometimes3.

2. Clear Browser Cache & Cookies: Go into your WebKit browser settings and clear cache and cookies to remove any corrupted temporary data.

3. Try Private/Incognito Mode: Open a private tab in your browser and access FloSports. This bypasses extensions or settings that might block video.

4. Check Internet Connection: Make sure your internet is stable and fast. Streaming requires a consistent connection.

5. Update Browser: Ensure your WebKit-based browser is updated to the latest version available for Android 10.

6. Reload the Page: Sometimes, simply closing the tab and reopening the site helps.

If you’re using the FloSports app instead of the browser:

- Restart the app entirely by force closing it, then reopen.
- Clear the app cache in Settings > Apps > FloSports > Storage > Clear Cache.
- Uninstall and reinstall the app from the Google Play Store.
- Restart your device.

Also, check if there are any ongoing service issues with FloSports, as they sometimes experience outages during live events4.

Please let me know if this helps or if you still see the blank screen after trying these steps. Are you using the app or the browser specifically? That way, I can tailor the troubleshooting further.

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