Hi there! I understand that the SHRED app on your iPhone isn't loading workouts, your profile, or the coach chat, correct? Just to get a better idea, could you tell me if this issue started suddenly or has it been happening for a while? Also, are you connected to Wi-Fi or using cellular data when this occurs?

Meanwhile, here are some initial steps we can try to address this:

1. Check your internet connection: Make sure you have a stable Wi-Fi or cellular data connection, as the app needs this to load content.
2. Force close the SHRED app and reopen it: On iPhone with iOS 26.1.0, you can swipe up from the bottom of the screen and pause in the middle to open the app switcher, then swipe the SHRED app off the screen to close it.
3. Restart your iPhone: Sometimes a simple restart can clear temporary glitches.
4. Update the SHRED app: Head to the App Store and see if there’s an update available for SHRED. Running the latest version helps avoid bugs.
5. Clear cache if possible: While iOS apps don’t always allow this directly, reinstalling the app can help clear cached data.
6. Reinstall SHRED app: Delete the app from your iPhone and reinstall it fresh from the App Store.

Please try these first and let me know if any progress or errors appear. If the problem persists, I’ll guide you through more advanced steps, or we can check if there's any current service issue on SHRED’s side.

Are you able to give these a try?