Hi! I see you're having trouble logging into the Sengled Home app, and it keeps showing an "operation failed" message even when you try to reset your password. That must be quite inconvenient. Let's try to get this sorted out together.

First, just to clarify, are you seeing this message immediately after entering your login info, or does it happen after trying to reset the password through email?

Meanwhile, here are some steps we can try to fix the problem:

1. Check Internet Connection: Make sure your iPhone’s internet connection is stable (Wi-Fi or cellular data).

2. Restart the App and Device: Fully close the Sengled Home app (swipe up to close it on iOS) and then restart your iPhone to clear any temporary glitches.

3. Update the App: Go to the App Store and confirm the Sengled Home app is updated to the latest version. Sometimes, bugs causing login errors get fixed in updates.

4. Clear Cache/Data (though iOS apps don’t have explicit cache clearing, uninstalling and reinstalling the app effectively does this):
- Delete the Sengled Home app.
- Restart your iPhone.
- Reinstall the app fresh from the App Store.

5. Password Reset via Web or Alternative Method: Since password reset isn’t working inside the app, try to reset your password on any web portal Sengled provides for account management if available (I’m happy to locate the link if you need).

6. Account-Related Issues: If the problem persists, there might be an issue on Sengled’s server or with your account itself that they need to fix from their end.

A number of users have reported similar ongoing "operation failed" errors with Sengled's app, often related to server-side issues causing failed logins and password resets1. Sometimes these outages last days or weeks.

If these steps don't help, please let me know, and I can assist you with contacting Sengled support or checking if there is a known prolonged outage affecting account logins.

Are you able to try the above and tell me how it goes?

Can not log in or reset password this has been happening for weeks. Just keeps saying operation failed