Hi there! I understand how frustrating it can be to encounter an unexpected error when trying to log in. Let's see if we can sort this out together.

First, could you please confirm if you’re receiving any specific error messages when you attempt to log in? Also, have you tried anything yet, like clearing your browser cache or checking your internet connection?

Once I have that information, I’ll be in a better position to help you find a solution!

Unexpectected error and screen returns to start screen. Internet works and no change in cache

Thanks for that information! Since you're still encountering the unexpected error and getting returned to the start screen, let’s try a few troubleshooting steps to see if we can resolve this.

1. Restart Your Device: Sometimes, a simple restart can clear out temporary issues. Close all applications, then restart your Windows 10 system.

2. Check App Permissions: Make sure that TV Show Tracker has the necessary permissions. Navigate to your system settings:
- Click on the Start menu, then select Settings (the gear icon).
- Go to Privacy and check the permissions for the app. Ensure it has access to network and necessary permissions.

3. Reinstall the App: If the issue persists, consider uninstalling and then reinstalling TV Show Tracker:
- Go to Settings > Apps.
- Find TV Show Tracker in the list, click on it, and select Uninstall.
- Once uninstalled, reinstall it from the source you normally use, like the Windows Store.

4. Check for Updates: Ensure that both your Windows operating system and the TV Show Tracker app are fully updated. Updates can fix bugs that might be causing your issue:
- For Windows, go to Settings > Update & Security and click on Check for updates.
- For the app, check for updates in the Microsoft Store.

5. Check for Known Issues: Sometimes apps experience server issues that impact their performance. Here’s a resource that discusses similar issues that others have experienced and potential fixes. You can check it out here.

Please try these steps and let me know if you continue to face the same problem!

Unexpected error prevents log in.

Thanks for your patience! Since you're still facing the login issue and nothing seems to be working, I'll check out some recent insights regarding similar problems. Here are a few links that might shed light on the unexpected error you're experiencing with TV Show Tracker:

1. Reddit discussion on login issues - Users have shared their experiences, and there may be some useful steps discussed there.

2. Facebook post about ongoing issues - There may be server-side issues affecting logins currently.

3. Trakt forums about similar issues - This forum talks about a potential cache-related fix that may apply.

Please feel free to check those out and see if any of the suggestions resonate with the issues you're experiencing. If these don't help and the error persists, we may need to escalate this further, and I can assist you in contacting higher-level support if needed. Just let me know how you'd like to proceed!