[States Builder] Stuck on Leaderboard, I can’t close the page or move on from it

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Jon Hoffman
6 months ago In States Builder
stuck on Leaderboard, I can’t close the page or move on from it

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Hi! I understand you’re stuck on the Leaderboard page in the States Builder app and can’t close or move on from it. Let’s try to get this sorted out together.

To start, could you tell me if you’ve tried closing the app completely and reopening it? Sometimes the app might just be temporarily stuck and a restart clears it.

If you haven’t, here are some steps to try:

1. Force close the app:
- On your iPhone with iOS 18.7.1, swipe up from the bottom (or double press the Home button if your device has one) to open the app switcher.
- Find the States Builder app preview and swipe it up off the screen to close it.

2. Clear app cache (if available in app settings):
- Open the app again and check if there is a settings menu allowing you to clear cache or reset the leaderboard view.

3. Check for app updates:
- Go to the App Store, tap your profile icon, and see if there’s an update available for States Builder. Installing the latest version can fix bugs like this.

4. Reinstall the app:
- If none of the above works, try deleting the States Builder app and reinstalling it from the App Store. This often resolves persistent stuck screens.

If you’ve already tried these, or after trying them the issue persists, there is a known fix mentioned on some user forums specifically for leaderboard pages where the app doesn’t respond after finishing a race or showing rankings. This sometimes relates to the app trying to load extra information or sync but gets stuck.

Could you try this workaround:

- After reopening the app, go to your iPhone’s Settings > States Builder, and try toggling off permissions like location or notifications temporarily. Then go back to the app and see if you can exit the leaderboard. You can toggle permissions back on afterward.

If that doesn’t help or sounds complicated, I can walk you through it. Also, if you see any error messages on that screen, please let me know.

Would you like me to assist you step-by-step with any of these methods? Or share the direct fix users reported?

Are you satisfied with this initial guidance?

J
Jon Hoffman
6 months ago

stuck on Leaderboard, I can’t close the page or move on from it

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
6 months ago

Thanks for sharing that you’re stuck on the Leaderboard page in the States Builder app and can’t close or move on. I’ve looked into recent reports about this issue, and there is a known fix some users found, especially after finishing races or when the ranking page gets stuck unresponsive.

Here’s a step-by-step workaround that might help you get unstuck:

1. Force close the app
- On your iPhone with iOS 18.7.1, swipe up from the bottom of the screen and pause to access the app switcher.
- Find the States Builder app preview and swipe it up to close it completely.

2. Toggle app permissions temporarily
- Go to your iPhone’s Settings app.
- Scroll down and tap States Builder.
- Turn off permissions like Location and Notifications temporarily.
- Open the States Builder app again and check if you can now exit the Leaderboard screen.
- If it works, you can re-enable those permissions afterward.

3. Check for app updates
- Go to the App Store, tap your profile icon, and see if there’s an update waiting for States Builder.
- Updates often fix bugs related to freezes and stuck screens.

4. Reinstall the app if nothing else works
- Delete the States Builder app from your phone.
- Restart your phone.
- Reinstall the app from the App Store.

This approach matches what some players shared in a recent Reddit post about a similar stuck leaderboard issue, where toggling permissions helped break the freeze after a race or leaderboard load1.

Could you try these steps? Let me know which ones you’ve already attempted or if you want me to guide you through any particular step in more detail.

Are you satisfied with this solution so far?

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