If you are experiencing issues with the iBreviary TS Plus app, here are the most relevant troubleshooting steps and information based on recent user reports and developer guidance:

Basic Troubleshooting Steps

- Clear the App Cache and Data (Android):
- Go to your device’s Settings > Apps > iBreviary TS Plus > Storage > Clear Data/Clear Cache. This helps if the app is crashing, not loading, or misbehaving1.

- Audio Problems:
- Make sure audio is enabled in app settings and that you’ve selected the speaker icon during prayer.
- Check your device’s volume and system sound settings.
- Note: The text-to-speech or audio feature does not work for all users reliably, especially on certain devices or OS versions1.

- App Freezes or Loads Slowly:
- Sometimes, loading content (like "Liturgy of the Hours") takes a long time. Wait several seconds before assuming the app has crashed7.
- The app may feel slower and less user-friendly in recent versions, but usually works after a delay7.

- Missing Content or Translations:
- Some liturgical texts or propers for religious orders may not appear consistently. These have reportedly been phased out or are not regularly updated17.
- Languages and texts are updated periodically, but errors may remain due to human oversight1.

- Compatibility Issues:
- Ensure you are running the latest app version that matches your device’s OS7.
- iOS devices require iOS 15 or later; for older devices, the app may not work properly7.
- Android users should make sure the app is fully updated in the Play Store6.

Frequent User Issues

- The app sometimes resets itself after screen timeout or multitasking, requiring you to re-select the current day or section upon return6.
- The app’s last major update was some time ago; future compatibility could be an issue if your device updates before the app does7.

When to Contact Support

- If problems persist after these steps, reach out directly:
- Support Email: [email protected]86
- Developer Email: [email protected]6
- You can also use the support feature within the app2. The development team encourages users to get in touch directly for technical issues, and are reported to respond promptly8.

Additional Tips

- Multiple languages are available; switching the app’s language sometimes resolves certain missing text issues5.
- Consider reinstalling the app if persistent glitches continue (delete, then install fresh from the App Store or Google Play).

If you need step-by-step help or technical assistance, contacting the developer by email is recommended for fast, personalized support86.

App not responding

If the iBreviary TS Plus app is not responding or not working on your device, there are several practical steps you can take to try to resolve the issue. Here are the most effective troubleshooting tips based on user support resources and recent user experiences:

- Close and Restart the App
- Fully close iBreviary TS Plus (swipe it away from your recent apps or force stop on Android) and relaunch the app. This can clear up minor glitches1.

- Update the App
- Make sure you have the latest version of iBreviary TS Plus installed from the App Store or Google Play. Updates often contain important bug fixes, especially after major iOS or Android updates12.

- Reboot Your Device
- Sometimes simply restarting your phone or tablet can resolve app freezing or crashing issues1.

- Check for Device OS Updates
- Ensure your device’s operating system (iOS or Android) is up to date, as app compatibility problems frequently appear after system updates2.

- Uninstall and Reinstall
- Remove the iBreviary app from your device and reinstall it from the appropriate app store. This may clear out corrupted app data that might be causing the problem5.

- Check Internet Connection
- The app relies on a stable internet connection for downloading daily prayers and liturgical texts. Ensure you have a reliable Wi-Fi or data connection1.

- Enable Permissions
- On Android and iOS, check that iBreviary has all necessary permissions (e.g., storage, notifications) enabled, as missing permissions can prevent it from functioning properly.

- Audio Issues
- If audio or text-to-speech isn’t working, confirm that your device’s volume is up, mute is off, and that audio is enabled within the app settings. Some users report intermittent success with audio, and this feature may not work reliably for all users or all languages1.

- Known Bugs with New OS Versions
- If the app stopped working after an iOS or Android update, it may be an app compatibility issue. In such cases, you may need to wait for the developers to release a fix or try using the iBreviary website as a temporary workaround23.

- Contact Support
- If none of these steps work, reach out directly to the iBreviary support team for assistance:
- Email: [email protected] or [email protected]136
- Providing specific info about your device, OS version, and the problem can help them address your issue more quickly.

- Alternative Access
- You can use iBreviary’s web version (browser-based) to access prayers if the app remains unresponsive3.

If you’re experiencing persistent problems even after these steps, the issue may be due to compatibility or unaddressed bugs within the app—especially common after recent OS updates. In that case, monitoring updates from the developers or using alternative breviary apps may be necessary278.