[RoadReady] App is stuck. The loading button won't go away. Continuous cycle. Tried restarting. Doesn't work

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Olivia S
6 months ago In RoadReady
App is stuck. The loading button won't go away. Continuous cycle. Tried restarting. Doesn't work

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Emily Roberts

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6 months ago

Hi there! I see your RoadReady app is stuck in a continuous loading loop, even after restarting your device. Let’s try to get that sorted out for you.

First, I want to make sure a couple of basics are covered:

1. Are you connected to a stable internet network? Sometimes weak or unstable connections can cause the app to get stuck while loading.
2. Have you tried uninstalling the app and reinstalling it fresh? This often fixes loading issues without affecting your data since it’s stored on the servers.

If you haven’t yet, here’s a step-by-step to try:

1. Close the app completely.
2. Go to your Windows settings > Apps > find RoadReady and uninstall it.
3. Restart your PC once more.
4. Reinstall the latest version of the RoadReady app from the official source.
5. Open the app and check if it loads normally.

Because your device is Windows 10, make sure to check for any pending Windows updates as well, as sometimes system updates can affect app behavior.

If you have already done the uninstall-reinstall and stable internet check, then we can look into other things like clearing app cache or checking account login status.

Let me know what you’ve tried so far in detail, and if you see any error messages or just the endless loading wheel, so I can guide you better.

Are you comfortable giving that a try?

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