If you are encountering a "server error" while using JumiaPay, you can resolve this issue by following these steps:

1. Check Your Internet Connection: Ensure that your device is connected to the internet. You can try switching between Wi-Fi and mobile data to see if the error persists.

2. Restart the App: Close the JumiaPay app completely and then reopen it. Sometimes, a simple restart can resolve connectivity issues.

3. Clear App Cache and Data: Go to your device settings and navigate to the Apps section. Find JumiaPay, then select "Storage" and clear both the cache and data. This may help resolve any corrupted files that could be causing the error.

4. Update the App: Ensure that you are using the latest version of JumiaPay. Check the App Store for any available updates and install them if necessary.

5. Try Again Later: Server errors can be temporary. If the problem continues after following the previous steps, it might be a good idea to wait a little while and try again later.

6. Contact Customer Support: If the issue persists despite trying the above solutions, you should reach out to JumiaPay customer support. They can provide specific assistance for server-related issues. You can contact them at [email protected] or check their FAQ section for more guidance about payment issues - learn more.

7. Reinstall the App: As a last resort, consider uninstalling the JumiaPay app and then reinstalling it from the App Store. This can help resolve deeper issues with the application itself.

By following these steps, you should be able to address the "server error" you are experiencing with JumiaPay. If the problem is widespread, consider checking for updates from JumiaPay regarding server maintenance or outages.