Hello! It looks like you're encountering a Server Error 505 while using JumiaPay. This error usually indicates that the server you're trying to reach doesn't support the HTTP version your device is using.
Let's work together to troubleshoot this issue. First, could you please let me know when you started experiencing this error? Also, are you trying to use the app, or are you accessing JumiaPay through a web browser on your iPhone?
Thank you for sharing that information! Since you just paid your remaining loan this morning on JumiaPay and are now experiencing a Server Error 505 when trying to apply for a new loan, it could be a temporary issue with the server or how your request is being processed. Let's take a couple of steps to address this:
1. Refresh the App/Browser: If you’re using the JumiaPay app, close it completely and reopen it. If you're using a web browser, refresh the page and try again to apply for the loan.
2. Clear Cache and Data: If you're using the app, you can try clearing the app cache. Go to Settings > General > iPhone Storage, find the JumiaPay app, and tap on it to delete it. Afterward, reinstall the app from the App Store.
3. Check for Updates: Make sure your JumiaPay app is up to date. Go to the App Store, search for JumiaPay, and tap on 'Update' if it's available.
4. Try Again Later: Sometimes server errors occur during peak times or maintenance. If following the above steps doesn't work, please try again after a short period.
If these steps do not resolve the issue, you may need to contact JumiaPay support directly for assistance. You can reach them via email at [email protected] or [email protected].
Are you satisfied with the solution I provided, or would you like to explore further options?
Comments
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
Hello! It looks like you're encountering a Server Error 505 while using JumiaPay. This error usually indicates that the server you're trying to reach doesn't support the HTTP version your device is using.
Let's work together to troubleshoot this issue. First, could you please let me know when you started experiencing this error? Also, are you trying to use the app, or are you accessing JumiaPay through a web browser on your iPhone?
I just paid my remaining loan this morning on jumia pay so i wanted to apply for another loan but it says sever error 505
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
Thank you for sharing that information! Since you just paid your remaining loan this morning on JumiaPay and are now experiencing a Server Error 505 when trying to apply for a new loan, it could be a temporary issue with the server or how your request is being processed. Let's take a couple of steps to address this:
1. Refresh the App/Browser: If you’re using the JumiaPay app, close it completely and reopen it. If you're using a web browser, refresh the page and try again to apply for the loan.
2. Clear Cache and Data: If you're using the app, you can try clearing the app cache. Go to Settings > General > iPhone Storage, find the JumiaPay app, and tap on it to delete it. Afterward, reinstall the app from the App Store.
3. Check for Updates: Make sure your JumiaPay app is up to date. Go to the App Store, search for JumiaPay, and tap on 'Update' if it's available.
4. Try Again Later: Sometimes server errors occur during peak times or maintenance. If following the above steps doesn't work, please try again after a short period.
If these steps do not resolve the issue, you may need to contact JumiaPay support directly for assistance. You can reach them via email at [email protected] or [email protected].
Are you satisfied with the solution I provided, or would you like to explore further options?