Hi! I see you're having trouble logging in to MAC.BID and also can’t reset your password. Let's work through this together.

Just to understand better—when you try to log in and it says "invalid credentials," are you entering your email address and password exactly as you registered (watching for capitalization or typos)? Also, when you attempt to reset your password, what exactly happens? For example, does the reset link not arrive, or does it say the link is expired or invalid when you try to use it?

Meanwhile, here’s a simple step-by-step guide we can try:

1. Double-check you are using the correct email address associated with your MAC.BID account.
2. Carefully type your password, ensuring Caps Lock is off and there are no extra spaces.
3. If the password reset link arrives but says expired, request a new link and try to use it promptly (reset links often expire quickly).
4. To increase chances of receiving the reset email, check your spam or junk folders.
5. If you don’t get the password reset email at all, verify your email service isn’t blocking MAC.BID emails.

If that doesn’t work, the issue may be more complex with account recognition or the reset system. In that case, the best path would be to directly contact MAC.BID’s customer support team at [email protected] or call (412) 200-5207 during their business hours (Monday to Friday, 9AM-6PM EST) for manual assistance2.

Could you let me know what you’ve tried so far or if you noticed any specific messages during the password reset? That way, I can offer more tailored advice!