[Veterans Yoga Project] I booked my session for example 7:00 Am. When trying to sign in it shows an hr earlier.

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Jen F.
9 months ago In Veterans Yoga Project
I booked my session for example 7:00 Am. When trying to sign in it shows an hr earlier.

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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9 months ago

Hi there! I understand you booked your Veterans Yoga Project session for 7:00 AM, but when signing in, it shows an hour earlier than expected. Let's see if we can figure this out together.

First, can I ask:
- Are you viewing the appointment time on the app, an email confirmation, or the website?
- Is your Mac’s system time zone set correctly for your location? Sometimes differences in time zones cause these shifts.

To start troubleshooting:
1. On your Mac, click the Apple menu > System Preferences > Date & Time.
2. Ensure “Set time zone automatically using current location” is checked. If not, manually select the correct time zone.
3. Quit and reopen the app or refresh the webpage where you access your session to see if the time updated properly.

Sometimes, apps display appointment times in a default or server time zone rather than your local time, especially if the device’s time zone settings aren’t aligned.

If you already confirmed your time zone is correct and still see the hour difference, could you share what time zone the app or appointment interface shows? That will help me dig deeper.

Let me know how these steps go or if you need me to guide you through checking any app-specific settings!

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