Hi there! I understand that the radar map on your Met Office Weather Forecast app is not loading. Let's get this sorted out.

First, could you tell me if you're using the app on your Windows device's browser or a separate app? Also, have you tried refreshing the map or restarting the app? Sometimes that helps with loading issues.

In the meantime, here are some steps you can try:

1. Clear your browser cache and cookies: Since you're on a Windows device with WebKit, clearing cached data can resolve loading glitches.
2. Ensure your internet connection is stable and try again.
3. Zoom out on the map fully and allow the loading bar to complete, then zoom back in to your area of interest. This trick has helped others see map layers properly.
4. Check for any app updates or browser updates you might have missed, as the Met Office has recently updated their app and is working on improving map performance.
5. If you're using the Met Office app, try uninstalling and reinstalling it to ensure a fresh setup.

If you've tried these and it still doesn't work, please let me know if you see any error messages, and whether this started happening after a recent update. That will help me narrow down the cause.

Are you happy to try these steps, or do you want me to guide you through them one by one?

Using Met Office web site on a pc. The 7 day radar map isn't working. All it shows is a time, and the word 'Forecast'. This has happened for at least 3 days. PC is regularly 'cleaned' via CCleaner.

Thanks for the extra details! Since you’re using the Met Office website on your PC and the 7-day radar map only shows a time and the word "Forecast," and this has been the case for several days, it sounds like this might be related to a recent change or issue with the Met Office interactive maps.

Here’s what I recommend to try next, given you’re regularly cleaning your browser cache with CCleaner (which is good):

1. Try a different browser temporarily: Since you're using a browser based on WebKit, trying an alternative like Chrome or Firefox on your Windows 10 PC can help isolate if the issue is browser-specific.

2. Disable any browser extensions temporarily: Sometimes ad blockers or script-blockers can interfere with interactive maps loading properly.

3. Check for known outages or changes: The Met Office has recently updated their app and some users report changes in how forecasts and radar maps display, with some forecast maps now showing less detailed time frames or different forecast periods than before. It's possible the 7-day radar map functionality has changed or is temporarily affected on the website1.

4. Try using the Met Office Weather app instead: The mobile app sometimes features more reliable or differently supported radar products. If you want, I can guide you through getting that set up on your phone or tablet.

If after trying another browser and disabling extensions the problem persists, it might be an issue on Met Office’s side with their 7-day radar forecast on the site.

Would you like me to help you check on this with their technical team, or guide you through testing these steps? Let me know!

Are there known issues with Met Office radar maps?

Thanks for your question about whether there are known issues with the Met Office radar maps. Based on recent user feedback and official updates:

- The Met Office recently released an update to their app and website maps, which has caused some frustration among users. Specifically, some radar maps, including the ability to smoothly scroll forward and backward in time, have been reduced in granularity or changed in behavior. For example, moving through radar times now jumps in larger increments, making detailed tracking harder1.

- The Met Office team has acknowledged these issues and are actively working on improvements. They have stated that they are fixing location detection, improving weather maps responsiveness, and aiming to make maps more user-friendly soon2.

- No widespread outages have been officially reported, but some users have experienced inconsistencies in radar map displays on both the app and website.

Given your issue with the 7-day radar forecast map on the website not loading properly for several days, it could be related to these ongoing updates or issues with the map service.

If you want, I can help you verify whether this problem persists across browsers or help you reach out to Met Office support to report your specific issue for further investigation.

Does this explanation help clarify the radar map situation for you? Would you like me to assist with some troubleshooting steps or contacting support on your behalf?

Is there a support forum for Met Office app problems?

Great question! While the Met Office does not have an official dedicated support forum for their Weather Forecast app, there are a few places where users discuss and share experiences or seek help:

1. YBW Forum – This is an active boating forum where users talk about the Met Office weather app and forecasts, including issues and tips:
Met Office weather app | YBW Forum

2. Reddit – On Reddit, communities like r/UKWeather or r/CasualUK often discuss recent Met Office app updates and related problems. It’s a useful spot for community feedback and advice:
PSA: Met Office have updated their app, and it's terrible - Reddit

3. Met Office FAQs and Support – While not a forum, their official FAQ page can help with common app questions:
Met Office app FAQs

4. Social Media Channels – The Met Office maintains official Facebook and Twitter accounts where they sometimes respond to user feedback and issues.

If you want, I can help you draft a message to their official support email ([email protected]) or guide you in posting your issue on one of these forums or social channels.

Would you like to explore any of these options?