Hi there! I see you're having a problem with SOULS showing "Loading resources" and it seems to be stuck. Could you tell me a bit more about what's happening? For example, does it get stuck right when you open the app, or does it freeze after a certain point? Also, have you already tried restarting your iPhone or the app?

Once I have a bit more context, I can guide you through some steps to try and fix this.

Freeze loading resources. Tried to re install the game and reset network settings

Thanks for sharing the details! Since you've already reinstalled the game and reset your iPhone’s network settings, let's try a few more targeted steps for your iPhone with iOS 18.5.

1. Check for iOS Updates: Sometimes games freeze due to compatibility issues. Please go to Settings > General > Software Update and see if there’s a newer iOS version available. Update if possible.

2. Clear App Cache or Data (if possible): iOS doesn't offer a direct cache clear like Android, but reinstalling usually clears data. However, confirm that your saved data is safely backed up (via iCloud or the game’s own cloud save system) before deleting again.

3. Check Storage Space: Insufficient storage can cause loading issues. Go to Settings > General > iPhone Storage and ensure you have at least 1-2 GB free.

4. Restart Network Connections: Besides resetting network settings, toggle Airplane Mode on and off to reset wireless connections.

5. Background Apps: Close all other apps running in the background to free up system resources. Double-click the home button or swipe up and pause (depending on your model), then swipe away apps.

6. Check for Server Issues: Sometimes the game freezes while loading resources if the game servers are down or experiencing issues. You can check official social media or forums for SOULS to confirm.

If these don't work, we can explore advanced options like checking your Apple ID, reinstalling with a fresh profile, or reaching out directly to SOULS support at [email protected] for any account-specific or server-side problems.

Could you try these and let me know if anything changes? Also, are you connected to Wi-Fi or cellular data? That info might help narrow it down.

Cannot connection to destination host

Thanks for letting me know about the "Cannot connect to destination host" message. This usually means your device is having trouble reaching the game servers, which can be caused by network issues, firewall restrictions, or server-side problems.

Since you're on iPhone iOS 18.5, let's go through some steps to address this:

1. Check Internet Connection
- Confirm you have a stable Wi-Fi or cellular connection. Try switching networks (e.g., from Wi-Fi to mobile data or vice versa) to see if that helps.

2. Restart Your Router
- If you’re on Wi-Fi, try rebooting your home router/modem to clear any network glitches.

3. Disable VPN or Proxy
- If you use any VPN or proxy service, turn it off temporarily. These can sometimes block connections to game servers.

4. Check Firewall or Restrictions
- While iOS doesn't have a traditional firewall, make sure any security apps are not restricting the connection.
- Also, verify Screen Time restrictions are not blocking the game under Settings > Screen Time > Content & Privacy Restrictions.

5. Flush DNS Cache on iPhone
- Toggle Airplane Mode on and off to refresh network settings, which sometimes helps with DNS resolution.

6. Test Other Apps or Websites
- Check if other apps or websites load properly to rule out a broader network issue.

7. Server Status Check
- Sometimes servers go down or have issues. If possible, check SOULS official social media or community pages for any announcements about outages.

If after these steps the issue persists, it could be a specific routing or server-side issue with SOULS. In that case, contacting SOULS support at [email protected] with details of your device, iOS version, and error messages would be helpful for a deeper investigation.

Would you mind trying these steps, and let me know how it goes? Also, are you mostly connected via Wi-Fi or cellular data? That info can help me tailor more suggestions.