[LA Wallet] Tap to view not working

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lisa caffery
10 months ago In LA Wallet
tap to view not working

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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10 months ago

Hi there! I see you're having trouble with the "tap to view" feature in the LA Wallet app. To help you better, could you tell me a bit more? For example, when you try to tap to view, does nothing happen at all, or do you get an error message? Also, is this happening on a specific item or screen within the app? Knowing these details will help me guide you better.

In the meantime, here are some simple steps you can try to troubleshoot this:

1. Close the LA Wallet app completely and then reopen it. Sometimes refreshing the app helps.
2. Make sure your Windows device and browser (WebKit-based) are updated to the latest version.
3. Check your internet connection to ensure it is stable.
4. Clear your browser cache and cookies: Sometimes old data can cause functionality issues.
5. Try signing out of the app and then signing back in.

If you've tried these steps already or if the problem persists, let me know. We could then look into more advanced settings or check if there are any account-related issues.

Are you comfortable trying those steps first?

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