App removes keyboard too quickly when I try to indicate the amount to transfer between my 2 acnts.

Hello! I understand you're experiencing an issue where the PlainsCapital app on your Android device removes the keyboard too quickly when you try to enter the amount for a transfer between your accounts. That sounds inconvenient.

To help you best, can you tell me:
- Does the keyboard disappear right after you tap on the amount field, or after you start typing?
- Are you able to enter any numbers at all before the keyboard closes?
- Is this happening only in the transfer amount field or in other input fields in the app too?
- Have you tried restarting the app or your device to see if it persists?

In the meantime, here are some useful steps to try:

1. Restart the App: Close the PlainsCapital app completely (remove it from recent apps) and reopen it to see if the keyboard behavior resets.

2. Clear app cache: On your Android 10 device, go to Settings > Apps > PlainsCapital App > Storage > Clear Cache. This can help if temporary data is causing the keyboard to behave unexpectedly.

3. Check for app updates: Make sure the app is updated to the latest version via the Google Play Store.

4. Try another keyboard: Sometimes the keyboard app itself causes issues. If you are using a third-party keyboard, try switching to the default Android keyboard to see if it behaves better.

5. Reinstall the app: If the problem continues, uninstall and reinstall the PlainsCapital app to ensure a clean install.

If after these steps the keyboard still disappears too quickly specifically when entering transfer amounts, it could be an app-specific bug. In that case, I can help escalate this to our development team or recommend contacting PlainsCapital support via [email protected] for further assistance.

Let me know how these steps go and any additional details you can share!