Hi! I see you're having trouble with your iPad screen not rotating when using Snapchat like it used to. Just to make sure I understand correctly— are you using Snapchat on an actual iPad device? And is the screen rotation not working only for Snapchat, or have you noticed that the entire iPad screen won’t rotate when you turn it sideways?

Knowing this will help me guide you better. Meanwhile, I can share a few quick steps we can try based on common issues with iPad screen rotation and Snapchat:

1. Check the Rotation Lock: On your iPad, swipe down from the upper-right corner to open the Control Center. Make sure the “Portrait Orientation Lock” (it looks like a lock with a circular arrow) is turned off.

2. Test Screen Rotation in Other Apps: Open an app like Safari or Messages, then rotate your iPad. Does the screen rotate there? This tells us if it's a broader iPad setting or specific to Snapchat.

3. Update Snapchat: Make sure you have the latest version of Snapchat installed, as earlier versions did not fully support iPad rotation well. The Snapchat iPad app may still primarily support portrait mode, so landscape rotation might not be fully available depending on the app version.

4. Restart the iPad: Sometimes a simple restart helps refresh settings.

If these basic checks don't solve it, please let me know what you find, and we can explore more specific fixes or account-related issues. Also, just to highlight: Snapchat on iPad has traditionally been designed primarily for portrait mode, so full automatic rotation might not be supported as you expected1 2.

Does that help? What did you observe when testing the rotation lock and other apps?

My screen rotates on all other platforms and shows. The only one that doesn’t is rotate is snap chat. It use to rotate, but now it won’t.

Thanks for the extra info! Since your iPad screen rotates fine in other apps but Snapchat specifically won’t rotate anymore—and it used to work—this likely means it’s a Snapchat app or settings-related issue rather than a general iPad setting.

Here’s a focused step-by-step to try and fix this Snapchat screen rotation problem on your iPad:

1. Update Snapchat: First, please double-check that you have the latest Snapchat version installed from the App Store. Sometimes rotation behavior is fixed or changed in newer app updates.

2. Force close and reopen Snapchat: Swipe up from the bottom of the screen and pause to open the app switcher, then swipe Snapchat off the screen to close it. Relaunch Snapchat and test rotation.

3. Reinstall Snapchat: Delete Snapchat from your iPad, restart your iPad, then reinstall Snapchat. This can fix corrupted app files that might cause rotation issues.

4. Snapchat Settings Check: Although Snapchat doesn’t expose explicit rotation settings, some camera flipping or orientation features inside Snapchat might affect rotation oddly. Check the camera screen for any flip or orientation toggle, if visible, and disable it.

5. iPad Display and Accessibility Settings: Go to iPad Settings > Accessibility > Motion and see if “Reduce Motion” is enabled. Sometimes motion reductions interfere with animations and rotations in apps.

6. Try Using Snapchat in Browser: If this is urgent and rotation is needed, try using Snapchat Web on your Mac for now as a temporary workaround.

Please note that some users report Snapchat’s iPad version primarily supports portrait mode and may not fully rotate in all screens or camera modes anymore2 9. If after trying these steps Snapchat still won’t rotate, it could be a design limitation or a recent change in how Snapchat supports iPad orientation.

Would you like me to guide you through the reinstall process, or check any settings with you? Also, let me know if you noticed any recent app updates just before this started happening.

I use to be able to rotate my iPad while on snap chat and my screen would turn around. It won’t now?

Thanks for clarifying your issue with the Snapchat screen rotation on your iPad. Since your iPad rotates perfectly in other apps but Snapchat won’t rotate anymore—and it used to—this seems to be related to recent changes in how Snapchat supports iPad orientation.

Here’s what I gathered and suggest trying:

1. Snapchat’s iPad Support and Orientation Limitations
Snapchat historically primarily supports portrait mode on iPad. Even though it used to rotate before, recent updates or app design changes may have altered this behavior, limiting functions mostly to portrait orientation on iPad devices1 5.

2. App Update and Reinstall
- Make sure Snapchat is updated to the latest version.
- If updated and the problem persists, try deleting Snapchat, restarting your iPad (running macOS 10.15.7 likely means you have a separate Mac, but for iPad make sure iPadOS is up to date), and reinstalling the app to refresh its settings and files.

3. Rotation Lock and iPad Settings
You mentioned other apps rotate fine, so rotation lock is likely off, but just double-check in the Control Center on your iPad (swipe down from top-right corner) that the Portrait Orientation Lock is disabled4.

4. Alternative Workaround
If you rely on Snapchat in landscape for certain use cases and this rotation feature is important to you, consider using Snapchat on a Mac or browser as a temporary workaround, since Snapchat on iPad may no longer fully support landscape mode for camera and chats1.

5. Check for Any In-App Orientation Options
Snapchat doesn’t usually offer explicit orientation settings inside the app, but briefly check the camera screen for any flip or rotation icons that could influence how the screen behaves.

If after trying these steps your Snapchat app still won’t rotate on your iPad, it’s very likely due to a current design limitation from Snapchat’s development side, not something that can be overridden easily on iOS. Snapchat’s focus on portrait mode on iPad seems to be a deliberate choice recently.

Would you like me to walk you through updating or reinstalling the app? Or help you explore alternatives to access Snapchat in a way that works with your preferred orientation? Let me know!