Hi there! I understand your Cake Sort Fortune Wheel is stuck on the loading screen and won't load the ad needed to spin the wheel. Let’s figure this out together.

To start, can you tell me if this happens every time you try to spin the wheel, or only sometimes? Also, are you connected to a stable internet network when this happens? Sometimes ad loading depends heavily on your internet connection.

In the meantime, here are some steps you can try to get it working again:

1. Check your internet connection: Make sure you have a strong, stable Wi-Fi or mobile data connection. You can try toggling airplane mode on and off or reconnecting to your network.

2. Restart the app: Close Cake Sort completely (make sure it’s not running in the background) and reopen it.

3. Clear the app cache (if possible): On Windows (if you are using an installed version), try clearing temporary files or reinstalling the app if cache clearing isn’t straightforward.

4. Update the app: Ensure you have the latest version of Cake Sort installed, as older versions sometimes have bugs affecting ad loading.

5. Disable any ad blockers or VPNs: If you are using any software that blocks ads or VPN services, try disabling them temporarily, as they might interfere with ad loading.

If you have tried these already, please let me know which ones, and if you see any error messages or have noticed any patterns (like the problem starting after an update). That info will help me guide you further!

Are you able to try these steps now?

if I reset I'll lose my progress won't I?

Great question! Resetting or reinstalling the Cake Sort app typically results in losing your game progress unless your data is backed up or linked to an account or cloud save feature. From what I’ve seen, uninstalling the app usually deletes all progress and you’d have to start over fresh6.

Does your game have an option to link your progress to a social media account, email, or cloud service? If so, make sure your game progress is backed up there before trying a reset or reinstall. Some users mention that the Facebook linking has had bugs affecting save progress recently, but the developers are working on fixes3.

Would you like me to help check if your progress is currently linked or backed up, or help you try any other fix that avoids resetting?

how do I close the app without resetting cake sort?

Thanks for clarifying! You want to close the Cake Sort app without losing your progress, so a full reset or reinstall isn’t what you’re looking for. That makes total sense.

On Windows 10, here’s how to safely close the app without resetting your game:

1. Save Your Progress (if applicable): If Cake Sort offers any way to manually save or sync your progress (like linking to an account or cloud save), do that first to be safe.

2. Close the App Normally:
- Click the “X” in the top-right corner of the app window to close it.
- Or, press Alt + F4 on your keyboard while the app is active.

3. Check Background Processes: Sometimes the app might keep running in the background. To fully close it:
- Right-click the taskbar and open “Task Manager.”
- Look under “Processes” for any Cake Sort-related entries.
- If you find any, select them and click “End Task.”

4. Reopen the App: When you open Cake Sort again, your progress should be just as you left it, provided the app has proper save mechanisms.

Based on user discussions, closing the app like this doesn’t cause a reset or loss of progress1 2.

Could you give this a try and let me know if your progress stays intact? That way, we can try to get your Fortune Wheel ad loading issue sorted without risking your game!