[InterPals] Why is my interpal rejecting my first name

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Breandah
9 months ago In InterPals
Why is my interpal rejecting my first name

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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9 months ago

Hi! I understand you’re having trouble with the InterPals app rejecting your first name. Can you tell me exactly how you’re entering your name and what error message or feedback the app gives you? For example, is it saying the name is invalid, too short, contains prohibited characters, or something else?

Often, apps like InterPals have specific rules for names:
- No special characters or numbers in the first name
- Minimum and maximum length requirements
- No offensive or inappropriate words

Could you try these steps and let me know if any work?
1. Make sure your first name only contains alphabetical characters (A-Z, a-z) with no numbers or symbols.
2. Try a shorter or longer variation if your name is exceptionally short or long.
3. Avoid spaces or punctuation marks.
4. If you had previously tried a nickname or stylized version, try the standard spelling.

If the above doesn’t help, check if there is a restriction based on your account region or if the app needs an update, as sometimes older versions may glitch on input validation.

Let me know what error message you see or if these steps change anything! That way, I can better guide you through a solution.

B
Breandah
9 months ago

Am putting Nabuufu as my first name but when I press next it doesn't work

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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9 months ago

Thanks for sharing the name you're trying to use—Nabuufu. That looks like a normal name without special characters or numbers, so it shouldn’t trigger a typical rejection based on characters alone. Since pressing "next" doesn’t move forward, it could be a glitch or a validation issue on the app side.

Let's try these steps one by one:
1. Clear the app cache: On your Android 10 device, go to Settings > Apps > InterPals > Storage > Clear Cache. Then restart the app and try entering your name again.
2. Update the app: Make sure you have the latest version of InterPals installed from the Google Play Store. An outdated version can cause issues like this.
3. Check for connectivity: Poor network connections can sometimes cause the process to hang. Try switching between Wi-Fi and mobile data.
4. Try using the web version: Since your device uses WebKit (essentially a web browser engine), you can open https://www.interpals.net on your browser and try creating or updating your profile there.
5. Avoid copy-pasting: Manually type “Nabuufu” instead of pasting it, as hidden characters might be causing the issue.
6. Restart your phone: Sometimes a simple reboot clears lingering issues.

If none of these work, this may be an app-specific validation bug or an account issue. In that case, reaching out directly to InterPals support or posting on their forum might be best1.

Would you like help trying any of these steps now?

B
Breandah
9 months ago

What names are allowed on InterPals app?

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