Hi there! I understand you're having trouble with InterPals not working. Let's try to figure this out together. Can you tell me a bit more about the issue? For example, are you unable to access the website, or are you encountering any specific error messages?

Also, have you tried any troubleshooting steps already, like refreshing the page or clearing your browser cache? Your input will help me assist you better!

Both the app and browser do not work.

Thank you for the additional information! Since both the InterPals app and website aren't working for you, we should consider a few possible reasons for this.

1. Check InterPals Status: Sometimes the service may experience outages. You can check the status of InterPals to see if the problem is widespread. You can visit this link Is InterPals down right now? to confirm if there are any known server issues.

2. Network Issues: Ensure that your internet connection is stable. You might try restarting your modem or router.

3. Browser Cache and Cookies: If you’re using a browser, sometimes cache issues might cause loading problems. Here’s how to clear your cache in WebKit on Windows 10:
- Open your browser and go to settings.
- Look for options like "Privacy" or "History."
- Choose “Clear browsing data.”
- Make sure to include cache and cookies in the selection.
- Restart your browser.

4. Update the App: For the mobile app, make sure it’s updated to the latest version. Check your app store for any pending updates.

5. Firewall/Antivirus Check: Sometimes, firewall or antivirus settings can block websites or apps. Check your security settings to see if they might be causing issues.

If none of these steps resolve the issue, please let me know, and we can look into it further or escalate the matter if necessary. Are you satisfied with the solutions I've provided so far?