Hi there! I’m sorry to hear that you’re having trouble logging in to the Total Keto Diet app. Let’s see if we can get this sorted out.

Could you please tell me:
1. Are you receiving any specific error message when you attempt to log in?
2. Have you tried resetting your password, and if so, were you able to do that without any issues?
3. Are you using the latest version of the app, and have you checked for any updates?

Please share these details so I can assist you better. Thank you!

I put in my email and password and nothing happens. I get a message that says Sorry, some errors occured. Please try again. Then I try to reset my password and I get another error message - Unsupported OP_QUERY command: find. The client driver may require an upgrade. I have uninstalled the app and reinstalled it. My software is up to date.

Thank you for the details! It sounds like there are a couple of issues happening with your login and password reset attempts. The error message "Unsupported OP_QUERY command: find" indicates there might be a compatibility issue with the app's connection to the server or database.

Here are a few steps we can take to troubleshoot this:

1. Check for Server Status: Sometimes, these errors occur if there is a service outage. You can check the Total Keto Diet app’s server status on their Help Center.

2. Clear Cache and Data: If you haven’t already, clearing the app’s cache and data can sometimes help with these issues. You can do this by going to your Windows settings, navigating to Apps, finding the Total Keto Diet app, and clearing the cache.

3. Try Different Network: Sometimes, using a different network connection can resolve connectivity issues. If you’re using Wi-Fi, try switching to mobile data if that’s an option.

4. Contact Support: Since the error seems to point towards a potential driver issue, you may want to reach out directly to Total Keto Diet support. You can email them at [email protected] for a more in-depth diagnosis, especially if it’s a backend issue that they need to fix.

5. Latest Version: Double-check if the app indeed has the latest updates installed. Sometimes, reinstalling may not necessarily pull the latest version. Ensure that you’re using their official app from a trusted source.

Let me know if any of these steps help or if you need further assistance! Are you satisfied with the solution I provided?