Hi there! I understand you're having trouble with the Fry's app not accepting your new account information. Let’s get to the bottom of this together.

Could you share a bit more about what’s happening exactly? For example:
- Are you trying to create a brand new account or update info on an existing one?
- What kind of info isn’t being accepted — like email, phone number, or password?
- Are you seeing any error messages or prompts?

Once I have a clearer picture, I can guide you through some helpful steps.

In the meantime, a few common tips for account creation issues:
1. Double-check that each field is entered correctly — especially your email, phone number (they often want a 10-digit number), and password format.
2. Try using a different browser or clear your current browser’s cache and cookies then retry.
3. Make sure you are using the “Create a new Alt ID” option if creating a fresh account.

If these don’t help, Fry’s website support team is available, but let me know what you’ve tried and I can help troubleshoot deeper before suggesting that12.

Does that sound good? What specific info isn’t going through on your end?