[Scheels] My laptop works great for everything but not for the Scheels website. I can t look stuff up.

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JIM VAN IPEREN
2 months ago In Scheels
My laptop works great for everything but not for the Scheels website. I can t look stuff up.

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Emily Roberts

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2 months ago

Hi there! I’m sorry to hear you’re having trouble looking up items on the Scheels website from your laptop. Just to get a better idea—are you able to access other websites without any issues on this laptop? And when you say you “can’t look stuff up,” do you mean the site won’t load at all, or are certain functions like search or product pages not working properly?

This info will help me guide you through the right steps to fix it.

J
JIM VAN IPEREN
2 months ago

I can access all the other websites and they work great. The site loads fine the product pages won`t load the items.

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Emily Roberts

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2 months ago

Thanks for the extra details! Since the Scheels website loads but product pages won’t show the items, this often hints at something like cached data or browser settings interfering with the site’s scripts.

Let’s try these steps on your Windows laptop using your WebKit-based browser:

1. Clear your browser cache and cookies
Cached files can sometimes cause pages to load incorrectly. Clearing them refreshes the site data. You can do this usually from your browser’s settings under Privacy or History. Look for options like "Clear browsing data" and select cache and cookies.

2. Disable any browser extensions
Extensions, especially ad blockers or script blockers, can prevent product pages from loading properly. Temporarily disable them and reload the site.

3. Try opening the product pages in a private or incognito window
This mode disables extensions and uses fresh browsing data, which can help isolate the issue.

4. Ensure your browser is up to date
Sometimes outdated browsers have trouble with newer website features.

5. Check your internet security or firewall settings
Occasionally, restrictive settings block certain scripts or page elements on websites.

If after these you still see the problem, it might be more technical, such as a compatibility issue or server-side glitch. In that case, I recommend contacting Scheels Customer Service—they are ready to help and can look up any ongoing site issues or provide further steps: Scheels Help Center or by calling 701-670-83881.

Would you like me to walk you through how to clear the cache or disable extensions step-by-step?

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