Hi there! I understand you're trying to register as a new user on Hercules CP but aren't receiving the code on your phone. Let's get to the bottom of this together.

Just to clarify a few things first:
- Are you entering your phone number correctly with the correct country code?
- Have you checked your phone’s message inbox and spam or blocked messages folder?
- Are you using the Hercules CleanPay Mobile app or another method to register?
- Also, is your phone getting normal SMS messages from other senders?

While you check those, here are some initial steps we can try:

1. Confirm Phone Number & Network: Make sure your phone number is entered correctly, including area or country code. Also, ensure your phone has proper cellular network coverage because SMS requires it.

2. Restart Your Phone: Sometimes, a quick restart refreshes network connectivity and messaging functions.

3. Check App Permissions: If you're registering through the Hercules CleanPay Mobile app, check in your Mac or iPhone’s settings to make sure the app has permission to receive notifications.

4. Try Resending the Code: There’s usually an option to resend the verification code; try that after a few minutes.

5. Use Wi-Fi or Cellular: If you’re trying on Wi-Fi only, try switching to cellular data, or vice versa, in case there are reachability issues.

If none of these steps makes a difference, the registration code might also be found physically in your laundry room (some Hercules systems provide a registration code there). You could check with your building management if applicable.

If all else fails, I’d recommend contacting Hercules CP direct support at [email protected] to check for any system-side issues affecting sending SMS codes.

Would you be able to try these checks and let me know what you see? That way, I can help you further.