[USAA] Keeps saying not available at this time. Try again later

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Kimberly J McKenny
8 months ago In USAA
Keeps saying not available at this time. Try again later

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Emily Roberts

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8 months ago

Hi! I see you’re getting the message “not available at this time” when trying to use the USAA app. Let’s get this sorted out together. Can you tell me when this started happening? Also, are you seeing this message right after opening the app, or when trying a specific feature like logging in, making a payment, or viewing your account?

Meanwhile, here are some initial troubleshooting steps you can try on your Android 10 device:

1. Check your internet connection: Make sure you’re connected to Wi-Fi or have strong mobile data.
2. Restart the app: Close the USAA app completely and then reopen it.
3. Clear the app cache:
- Go to Settings > Apps > USAA > Storage > Clear Cache.
4. Update the app: Open Google Play Store, search for USAA, and see if there’s an update available.
5. Restart your device: Power off and back on your phone.

If you’ve already tried these, let me know, and I can guide you through more in-depth steps or check if there are any ongoing service issues on USAA’s end.

Are you trying to access a specific feature when this message appears?

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