Hi there! I'm here to help you with your bill pay issues. Could you provide me with a bit more information? For example, are you seeing any error messages when you try to access bill pay, or is it just not loading properly? And have you checked if there are any pending bills or recent transactions that you should see? Understanding the details will help guide us to a solution.

there is an error stating tech issues. has been over a week

Thank you for that information. It sounds like USAA is indeed experiencing ongoing technical issues that could be affecting your ability to use the bill pay feature.

Since the problem has persisted for over a week, I recommend checking the following:

1. Check USAA's Status: You can visit Downdetector to see if there are any reports from other users experiencing similar issues. This may give you a better idea of the broader situation.

2. Try a Different Browser or Device: Sometimes switching to a different browser or using a different device altogether can help bypass temporary glitches.

3. Reset Your Password: In some cases, users have found that resetting their password can help them regain access to services when there are technical issues at play. However, this should be done cautiously, as it doesn't directly fix the underlying issue.

If these steps don't resolve the issue, the best course of action would be to contact USAA customer support directly at [email protected] for further assistance. They may have more insights on when these technical issues will be resolved.

Are you satisfied with the solution I provided? If there's anything further you'd like to explore, just let me know!