Hi there! I understand that when you use Live Photo or the magic brush feature in the AI Marvels app on your Mac running OS X 10.15.7, the text screen disappears automatically when the keyboard pops up. That’s a bit unusual, so let’s see how we can get this sorted out for you.
To better assist you, could you tell me a bit more: - Does the text screen vanish immediately when you activate Live Photo or the magic brush, or only when the keyboard appears? - Are you using a physical keyboard or the on-screen keyboard (Accessibility Keyboard)? - Is the app updated to the latest version? - Have you noticed this behavior with any other apps or just AI Marvels?
Meanwhile, here are some initial troubleshooting steps we can try:
1. Check for App Updates: Make sure AI Marvels is updated to the latest version. Developers often release fixes for bugs like this.
2. Restart the App and Mac: Completely close AI Marvels, then restart your Mac. This can clear temporary glitches affecting the app or keyboard behavior.
3. Reset Keyboard Settings: Sometimes custom keyboard settings can cause app conflicts. Try going to System Preferences > Keyboard, and reset any custom shortcuts or settings to default.
4. Check for Conflicting Inputs: If you have third-party keyboard utilities or AI plugins running, they might interfere. Temporarily disable them to see if the problem persists.
5. Test in Safe Mode: Restart your Mac while holding the Shift key to enter Safe Mode. Try the AI Marvels app there to see if the text screen still vanishes. Safe Mode loads minimal extensions and can help identify if something else is causing conflicts.
If after these steps the issue remains, there might be a deeper compatibility bug between the keyboard input method and the app’s rendering of Live Photo or magic brush features.
In that case, I’d recommend also reaching out to AI Marvels support with detailed info for an official fix as they can provide patches for such problems. If you want, I can help draft a message or guide you to their contact options.
Let me know how it goes with these steps, and if the problem persists, we’ll dig further! Are you satisfied with this approach so far?
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Pierre
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Hi there! I understand that when you use Live Photo or the magic brush feature in the AI Marvels app on your Mac running OS X 10.15.7, the text screen disappears automatically when the keyboard pops up. That’s a bit unusual, so let’s see how we can get this sorted out for you.
To better assist you, could you tell me a bit more:
- Does the text screen vanish immediately when you activate Live Photo or the magic brush, or only when the keyboard appears?
- Are you using a physical keyboard or the on-screen keyboard (Accessibility Keyboard)?
- Is the app updated to the latest version?
- Have you noticed this behavior with any other apps or just AI Marvels?
Meanwhile, here are some initial troubleshooting steps we can try:
1. Check for App Updates:
Make sure AI Marvels is updated to the latest version. Developers often release fixes for bugs like this.
2. Restart the App and Mac:
Completely close AI Marvels, then restart your Mac. This can clear temporary glitches affecting the app or keyboard behavior.
3. Reset Keyboard Settings:
Sometimes custom keyboard settings can cause app conflicts. Try going to System Preferences > Keyboard, and reset any custom shortcuts or settings to default.
4. Check for Conflicting Inputs:
If you have third-party keyboard utilities or AI plugins running, they might interfere. Temporarily disable them to see if the problem persists.
5. Test in Safe Mode:
Restart your Mac while holding the Shift key to enter Safe Mode. Try the AI Marvels app there to see if the text screen still vanishes. Safe Mode loads minimal extensions and can help identify if something else is causing conflicts.
If after these steps the issue remains, there might be a deeper compatibility bug between the keyboard input method and the app’s rendering of Live Photo or magic brush features.
In that case, I’d recommend also reaching out to AI Marvels support with detailed info for an official fix as they can provide patches for such problems. If you want, I can help draft a message or guide you to their contact options.
Let me know how it goes with these steps, and if the problem persists, we’ll dig further! Are you satisfied with this approach so far?