Hi there! I understand you’re having trouble getting past the "please enter your fuel type" step on the NSW FuelCheck app. Let’s work through this together.

First, just to clarify:
- Are you using the web version of FuelCheck in your WebKit browser on Windows 10, or is this on a mobile app?
- When you say it’s stuck, is the fuel type input field not responding at all, or does it let you enter something but doesn’t proceed afterward?

Meanwhile, here are some steps you can try to resolve this:

1. Refresh the browser page: Sometimes the page might not load properly. Press F5 or click the refresh button to reload the page.

2. Clear your browser cache and cookies: Cached data might interfere. To do this in WebKit-based browsers on Windows:
- Go to your browser settings
- Find Privacy or History settings
- Choose to clear cache and cookies
- Restart the browser and try again.

3. Check for browser updates: Make sure your WebKit browser is updated to the latest version as outdated browsers can cause interface problems.

4. Try a different browser: If you have access to another browser like Chrome, Firefox, or Edge, try accessing FuelCheck there to see if the problem persists.

5. Disable browser extensions: Sometimes add-ons block parts of web apps. Try disabling extensions temporarily and retry inputting the fuel type.

6. Ensure JavaScript is enabled: FuelCheck’s input forms rely on JavaScript. Double-check JavaScript is enabled in your browser settings.

If you’ve already tried any of these, please let me know which ones, and if the problem still continues, we can look into deeper troubleshooting or potentially report a bug with NSW FuelCheck.

Are you able to try these steps and tell me what happens?

I'm using an android mobile phone

Thanks for letting me know you’re using an Android mobile. That helps tailor the steps!

Since you’re stuck at the "please enter your fuel type" prompt in the NSW FuelCheck Android app, let’s try the following to get past it:

1. Restart the app: Close the FuelCheck app completely (swipe it away from recent apps) and open it again.

2. Check app permissions: FuelCheck needs permission to access location services. Go to your phone’s Settings > Apps > FuelCheck > Permissions, and make sure location is allowed.

3. Update the app: Open the Google Play Store and check if there’s an update available for NSW FuelCheck. Running the latest version helps prevent bugs.

4. Clear app cache and data: Sometimes corrupted cache can cause UI issues.
- Go to Settings > Apps > FuelCheck > Storage.
- Tap “Clear Cache” and then “Clear Data.”
- Restart the app and try again. (You’ll need to log in again if applicable.)

5. Try selecting the fuel type carefully: Tap the fuel type dropdown or field slowly, wait for the dropdown options to appear, and then select your fuel type. Sometimes the selection needs a moment to register.

6. Reinstall the app: If the above doesn’t work, uninstall FuelCheck and reinstall it from Google Play.

If after trying these, it still won’t proceed past that step, there may be an app-specific bug or server-side issue. You can check the FuelCheck help page or feedback options here: https://www.fuelcheck.nsw.gov.au/App/Home/Help

Please try these steps and let me know which you’ve done and what happens next! I’m here to help you get this sorted.

How to update NSW FuelCheck app on Android?

Great question! To update the NSW FuelCheck app on your Android phone, you can follow these simple steps:

1. Open the Google Play Store app on your Android device.
2. Tap the menu icon (three horizontal lines) usually at the top-left corner or tap your profile icon.
3. Select My apps & games or simply Manage apps & device.
4. Find NSW FuelCheck in the list of installed apps.
5. If an update is available, you’ll see an Update button next to it. Tap Update to download and install the latest version.
6. Once updated, open the app and check if the "enter your fuel type" step works properly now.

If you don’t see NSW FuelCheck in the list or no update button, your app might already be up-to-date.

You can also visit the official Google Play page for NSW FuelCheck directly here to update or install:
NSW FuelCheck on Google Play

Let me know if you want me to walk you through these steps or if you face any issues! Are you satisfied with this solution?

None of those made any difference. I still get stopped at the fuel type setting

Thanks for trying those steps and letting me know they didn’t help. Since you’re still stuck at the fuel type selection in the NSW FuelCheck app on your Android phone, let’s consider a few more possibilities and workarounds:

1. Check if the app is prompting you correctly: Sometimes the app waits for you to confirm your selection by tapping a button like "OK" or "Submit" after you pick a fuel type. Try tapping carefully on the fuel type, wait for the dropdown to close, and then see if any confirmation button appears. Sometimes the UI requires an explicit confirmation.

2. Try using the web version instead: You can bypass the app issue temporarily by using the FuelCheck service via your browser.
Open your mobile browser and go to https://fuelcheck.nsw.gov.au. The web version also lets you search by postcodes and select fuel types. See if selecting fuel type works properly there.

3. Server-side or data issue: Sometimes certain fuel types might not show or be selectable if that fuel is not supplied or temporarily unavailable at your location or the station you are checking. You might want to try a different postcode or location in the app or web.

4. Contact NSW FuelCheck support: Since the problem persists after multiple app-side fixes, it may be an app bug or something needing attention at their end. You can report this via their Help page here: https://www.fuelcheck.nsw.gov.au/App/Home/Help

If you want, I can help guide you through using the web version for now or assist with contacting FuelCheck support. Let me know how you’d like to proceed!

Are you satisfied with this direction, or would you like me to assist with anything else?

All done thanks.

Happy to help with that! Here are some of the key features of the NSW FuelCheck app that you might find useful:

– Find the cheapest fuel near you anytime, anywhere across NSW and ACT.
– Personalise the app by adding your favourite petrol stations and addresses.
– Set up alerts to notify you when the price at your favourite station drops below a set threshold.
– Use the "My trip" feature to locate the cheapest fuel along your planned route.
– Access real-time fuel prices from over 2,000 service stations, updated frequently.
– Easily compare prices by location, fuel type, or price to get the best deal.

The app is designed to help NSW motorists save money by giving quick, easy access to reliable fuel price information2 3 5.

If you want, I can walk you through using any of these features. Let me know! Are you satisfied with this info?