[Paysign] Paysign app keeps crashing, it was working fine the other day but not yesterday or today

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Tammy Church
1 year ago In Paysign
Paysign app keeps crashing, it was working fine the other day but not yesterday or today

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I’m sorry to hear that the Paysign app has been crashing for you. That can be really frustrating, especially when it was working fine just the other day. Let’s see if we can identify the issue and get it resolved.

First, can you let me know if any error messages are popping up when the app crashes, or does it just close unexpectedly? Additionally, have you tried any troubleshooting steps already, such as restarting your device or clearing the app's cache?

Based on common issues reported with the Paysign app, here are a few initial steps to try and see if they help:

1. Restart Your Device: Sometimes a simple restart can resolve temporary glitches with apps.

2. Clear Cache of the Paysign App:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find and select Paysign.
- Tap on Storage and then select Clear Cache.

3. Check for App Updates: Ensure that the Paysign app is updated. You can check this in the Google Play Store:
- Open the Play Store.
- Search for "Paysign" and see if there’s an update available.

4. Reinstall the App: If the issue persists, consider uninstalling and reinstalling the app to ensure you have the latest version.

If you can provide more information about whether you've tried these steps or if there are specific error messages, that would be really helpful!

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