Hi there! I see you're experiencing an issue with the HDO Box app where the shows play for a couple of seconds, and then the video zooms in too closely, only showing about a quarter of the screen. That sounds quite disruptive—let's get this sorted out.

To better assist you, may I ask if this issue happens with all shows or only specific ones? Also, have you noticed if it occurs right after launch or after you've navigated menus?

Meanwhile, here are some steps we can try to fix the zooming problem:

1. Check the app’s zoom or display settings:
Some apps have an internal setting for video scaling or zoom. Open HDO Box settings and look for any "zoom," "aspect ratio," or "screen size" options. Reset any zoom or stretch setting to "Normal" or "Fit to screen."

2. Let the guide/menus fully load before playback:
Sometimes the app may behave oddly if media starts too quickly. Try opening the guide or navigation menu and wait a few seconds before playing a show, as per some user tips.

3. Clear Cache of the app:
Sometimes cache data can interfere.
- Go to Windows Settings > Apps > Locate HDO Box > Click on it > Advanced options > Clear Cache (not data).

4. Force Stop and Relaunch HDO Box:
- From Settings > Apps > HDO Box > Force Stop, then relaunch the app.

5. Update or reinstall the app:
Is your app updated to the latest version? If not, update, or uninstall and reinstall it to fix any corrupted files causing this zoom issue.

6. Check your system's display scaling:
Since you are on Windows 10, right-click on your desktop > Display settings > Under "Scale and Layout," make sure the scaling is set to 100% or recommended. Sometimes high scaling values cause apps to zoom/unexpectedly scale.

7. Check for a connected monitor or TV settings:
If you are using an external screen or TV, sometimes overscan/zoom settings on the display itself can cause parts of the picture to be cut off. Verify the TV's display settings to make sure overscan is disabled.

If these steps haven’t helped or you have already tried some, please let me know which ones you’ve done so we can dig deeper and explore advanced options.

Would you be able to provide if this is happening on the HDO Box web interface or a desktop app? That will help me tailor instructions exactly for your setup.

Looking forward to helping you fix this zooming issue! Are you satisfied with the initial steps I’ve outlined?