[RV Parky] I can enter locations and it will not get distan ces

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Dale Noel
1 year ago In RV Parky
I can enter locations and it will not get distan ces

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I understand that you're having trouble with RV Parky not giving you distances when you enter locations. Let's see if we can sort this out together.

First, can you tell me which specific locations you're trying to enter? Are you using the app on your mobile device, or are you accessing RV Parky via a web browser on your Windows 10 computer? Knowing this will help me tailor the troubleshooting steps for you.

Once I have that information, I can assist you better!

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Dale Noel
1 year ago

Working on a windows 11 fully updated, and putting any two campgrounds or fuel stops. Will record but only shows straight as the bird flies line. I can look at the same route on my iphone and it shows distances.

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Thank you for that information! Since you mentioned that RV Parky on your Windows 11 system is only showing straight-line distances instead of the actual route distances, it could be related to a couple of factors. Let's go through some steps to troubleshoot this issue:

1. Check for Restrictions: It's important to note that RV Parky might have limitations on the number of stops you can input without a subscription. As per some recent discussions, RV Parky has restricted route planning to five stops unless you subscribe for a monthly or yearly fee1. Are you using a free account, and have you reached this limit?

2. Browser Compatibility: While you are using Windows 11, the browser you are using to access RV Parky might also affect how the website functions. Can you let me know which browser you're using (e.g., Chrome, Edge, Firefox)? If you’re not using the most up-to-date version, try updating it or switching to a different browser to see if that resolves the issue.

3. Clear Cache and Cookies:
- Open your browser.
- Go to Settings > Privacy and Services.
- Clear browsing data (be sure to include cached images and files).
- Restart your browser and then try accessing RV Parky again.

4. Check Location Permissions: Make sure your browser has the necessary permissions to access your location if you're trying to use any location-based features in RV Parky.

5. Testing Alternative Routes: Try entering the campgrounds or fuel stops with different routes or combinations. If possible, see if this behavior persists across multiple searches.

6. Check for Updates: As a general precaution, ensure your Windows 11 and browser are fully updated, as updates can sometimes fix these sorts of glitches.

If the issue persists after trying these steps, please let me know, and we can look at more advanced troubleshooting options or potentially contact RV Parky support for further assistance. Are you satisfied with the solution I provided, or would you like to explore something else?

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