Hi there! I understand you're having trouble uploading images both for your profile picture and recipe pictures on Prepear, whether using the app or the browser. Let me help you get this sorted out.

To start, could you tell me a bit more about the exact behavior you see when you try to upload? For instance:
- Do you get any error messages?
- Does the upload button respond at all?
- Are the images you’re trying to upload within common formats like JPG, PNG, and below typical size limits (a few MBs)?

In the meantime, here's a step-by-step checklist you can try to troubleshoot this issue:

1. Check Image Format and Size: Make sure your images are in JPG or PNG format and under a reasonable size (like under 5MB). Sometimes oversized images or unsupported formats can cause upload failures.

2. Clear Browser Cache (for browser users on WebKit/Windows 10):
- Open your browser settings.
- Find "Clear browsing data" or "Clear cache."
- Clear cached images and files, then restart your browser and try uploading again.

3. Try Incognito or Private Browsing Mode:
- Open a new incognito/private window in your browser.
- Log in to Prepear and check if uploading images works there. This can help rule out extensions or cache causing issues.

4. Update the App or Browser:
- Ensure your Prepear app is updated to the latest version.
- If on the browser, confirm it’s the latest version of your WebKit-based browser.

5. Check Network Connection:
- Sometimes, slow or unstable internet can interrupt image uploads. Try switching between Wi-Fi and wired connection if possible.

6. Restart Your Device:
- Occasionally, a simple restart can resolve temporary glitches.

If after trying these steps, the problem persists, we may need to look deeper at account permissions or any known server side issues.

Could you please try these out and let me know what happens or if you see specific error messages? That will help me guide you further.

Are you able to try these steps now?