Hello! I understand that the Hidden Objects app is not loading on your Windows 11 laptop. I'd be glad to help you get it working. To start, could you tell me a bit more about what happens when you try to open the app? For example, does it show any error messages, does it seem to start loading and then stop, or does nothing happen at all?

Meanwhile, here are some basic steps we can try which often resolve app loading issues on Windows 11:

1. Restart your laptop: Sometimes a quick reboot clears temporary glitches.

2. Check for updates: Go to the Microsoft Store, click on your profile, select "Downloads and updates," then click "Get updates" to ensure your app and system are up to date.

3. Reset the app:
- Open Settings > Apps > Apps & features.
- Find Hidden Objects in the list and click on it.
- Select Advanced options.
- Scroll down and click Reset.
This clears app data which can fix loading issues.

4. Run Windows Store Apps troubleshooter:
- Open Settings > System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps and click Run.

5. Check your internet connection: Since Hidden Objects is an online app, a stable internet helps it load properly.

Please try these and let me know the results. If the app still won’t load, we can explore further steps such as reinstalling or checking if any background apps are interfering.

Are you comfortable performing these steps? Or is there anything specific you noticed when trying to load the app?

la page du jeu s'affiche et le chargement est a 0% en continu

Thanks for the extra detail—that the game page loads but the loading stays stuck at 0%. That helps a lot to narrow down the issue.

Since the loading doesn't progress at all, here are some tailored steps to try on your Windows 11 laptop using your WebKit browser:

1. Clear browser cache and cookies: Sometimes old data causes loading problems.
- Go to your browser settings → Privacy & Security → Clear browsing data → choose to clear cached images/files and cookies → then restart your browser.

2. Disable browser extensions: Some extensions can block scripts or resources the game needs to load. Try disabling them temporarily and then reload the game page.

3. Try running the browser as Administrator: Right-click the browser icon and select "Run as administrator" to ensure it has full privileges.

4. Check your internet connection: Make sure it's stable and not blocking any sites. You could also briefly try another network (like a mobile hotspot) to see if it loads there.

5. Try a different browser (temporarily): Since you are on WebKit-based browser, try with another browser like Microsoft Edge or Chrome to isolate if the issue is browser-specific.

6. Flush DNS cache: On your Windows 11 PC, open Command Prompt as administrator and run:
ipconfig /flushdns
Then restart your browser.

7. Disable any VPN or firewall temporarily: Sometimes these can block the game’s loading requests.

If the loading remains stuck after these, the next step might be clearing the app’s cache or reinstalling it if you are using a desktop app version rather than just the web. Or sometimes server-side issues cause this; I can help check for any known outages too.

Could you let me know if you tried any of these steps or if the app is a web app only? That way I can guide you precisely.

Are you comfortable with these suggestions?