Hello! I see you're having a "No connection" issue with Dragon Story on your Mac running OS X 10.15.7. I’d love to help you get back to playing. Could you please tell me a bit more about what happens when you try to connect? For example:

- Are you getting any error messages, or does the game just fail to load?
- Is your internet working fine with other apps or websites on your Mac?
- Have you already tried any troubleshooting steps?

Once I get a clearer picture, we can try some specific solutions together. Meanwhile, here are a few simple steps to check:

1. Check Internet Connection: Make sure your Mac is online—try loading a website in your browser.
2. Restart the Game and Mac: Sometimes a quick restart can refresh network connections.
3. Close Other Applications: To free up system resources and possibly resolve connection conflicts, close unnecessary apps.
4. Update Dragon Story (if applicable): Ensure you're running the latest version of the game compatible with your system.

If those don’t help, next I’d suggest clearing any cached data the game might have or trying a reinstall to fix potential corruption.

Let me know what you’ve tried and what you see on your screen, and we’ll go from there!

Fails to load

Thanks for letting me know that Dragon Story fails to load on your Mac. Let's work through this carefully.

Since the game doesn’t even start loading, it suggests it might be an issue with connectivity, the app's data, or a compatibility problem. Here’s what I recommend you try next:

1. Verify Internet Connection: Although you mentioned "no connection," please double-check an active internet connection by opening Safari and browsing a website like apple.com.

2. Quit Background Apps: Sometimes other apps interfere. Fully quit Dragon Story and other running apps, then reopen the game.

3. Clear Cache and Temporary Files:
- Since this is a Mac, check if Dragon Story creates any stored data cached on your system or user library folders. You can:
- Open Finder.
- Press Cmd + Shift + G, enter ~/Library/Caches and look for a folder related to Dragon Story or the game developer.
- If found, move it to Trash.
- Restart the game.

4. Check for Updates:
Make sure you have the latest version of Dragon Story for Mac compatible with OS X 10.15.7. Outdated versions might fail to load.

5. Reinstall Dragon Story:
- Move the current app to Trash.
- Download a fresh copy from the official source.
- Install and try to launch again.

6. Check Permissions:
The game might need permission to access the internet or certain folders.
- Go to System Preferences > Security & Privacy > Privacy tab.
- Look under Network, Files and Folders, or Accessibility and ensure Dragon Story has the needed permissions.

7. Network Settings:
If your Mac uses a VPN or firewall, try disabling them temporarily and retry loading the game.

If after these steps it still fails to load, there might be a temporary server-side issue or a known bug reported by other users (sometimes the developer does maintenance or there are login issues). Checking the official Dragon Story Facebook page or forums can help confirm if they report ongoing outages or bugs1 2.

Could you please try these and tell me what happens? If you see any error message or something specific on screen, sharing that will help too!