Hi there! I understand your Yoosee light is no longer connecting to the app, and on top of that, your camera isn’t able to scan the barcode. Let’s get to the bottom of this together.

First, just so I’m clear:
- Is the light physically powered on and connected to your Wi-Fi network?
- When you say the camera on your phone is "fa" (I assume you meant "failing" or "facing issues"), is it not scanning the barcode at all, or is it simply not recognizing the code?
- Are you using the latest version of the Yoosee app on your Windows device or smartphone?

Meanwhile, here are some steps you can try to reconnect the light to the app without relying solely on the barcode:

1. Manual Wi-Fi Setup Instead of Barcode Scan:
Some Yoosee devices allow you to add them manually by inputting your Wi-Fi credentials directly rather than scanning the barcode.
- Open the Yoosee app.
- Tap the “+” icon to add a new device.
- Look for an option like “Add device without scanning QR code” or “Manual Wi-Fi setup.”
- Follow the prompts to select your 2.4 GHz Wi-Fi network and enter the password.

2. Reset the Light Device:
Often, there is a small reset button or a sequence of pressing the power button to reset your device to factory defaults. This will enable the device to enter pairing mode again.
- Find the reset button on your light.
- Hold it down for about 5 to 10 seconds until you see the light blink or hear a beep (check your device manual for exact steps).

3. Ensure Your Phone’s Camera is Focused and Clean:
Since the issue relates to barcode scanning, make sure the lens is clean and steady. Sometimes lighting conditions affect scanning performance. Try scanning in a well-lit area.

4. Check Network Compatibility:
The Yoosee light usually only supports 2.4 GHz Wi-Fi connections, not 5 GHz. Ensure your Wi-Fi connection matches this.

5. Update or Reinstall the App:
If the app is outdated or has a glitch, uninstall and reinstall it to refresh its functionality.

If these steps don’t resolve the issue, let me know what you tried and any specific error messages you get. There is also a workaround method to pair the device without a QR code that I can guide you through.

Would you like me to walk you through this manual setup process next?

i was not giving the option to add device without scanning

Thanks for the info! Since your Yoosee app isn’t showing an option to add a device without scanning a QR code, we can try a specific workaround that some users have found helpful.

Here’s a step-by-step method to add your device without scanning the barcode:

1. On your phone, go to Wi-Fi settings and connect to your home’s 2.4 GHz Wi-Fi network (Yoosee devices usually don’t support 5 GHz).
2. Open the Yoosee app.
3. Tap the "+" (plus) icon to add a new device.
4. Look carefully for a button or text option that says “NO QR code?” or something similar. This usually appears below or near the scan screen.
5. Tap that, then select “Add by Wi-Fi” or a similar option to manually enter your Wi-Fi details.
6. At this point, you may be prompted to put your light or camera into pairing mode (usually by pressing and holding the reset button until the device blinks).
7. Follow the on-screen prompts to complete the setup by entering your Wi-Fi password and waiting for the device to connect.

If the app version you have truly doesn’t show that option, please try updating the app to the latest version from your app store or, if you are on Windows, check the Yoosee website for the most recent app version.

You can find additional guidance similar to this here: How to Setup Device on Yoosee App 1.

If that option still doesn’t appear after updating, let me know, and we can explore some advanced settings or alternative device resets to get your light connected. Would you like me to guide you through verifying the app version or resetting your device next?