[Yoosee] Crashes

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11 months ago In Yoosee
Crashes

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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11 months ago

Here are some solutions to fix the Yoosee app if it keeps crashing:

## Solutions

1. Force Stop the App and Clear Cache/Data:
- Go to your device's settings.
- Find the "Apps" or "Applications" section.
- Locate the Yoosee app and open its details.
- Click "Force Stop" to stop the app.
- Then, go to "Storage" and select "Clear Cache" and "Clear Data" to remove stored data8.

2. Update App and Firmware:
- Ensure both the Yoosee app and camera firmware are updated to the latest versions.
- Open the Yoosee app, go to settings, and check for firmware updates25.

3. Check Permissions:
- Ensure the app has the necessary permissions (e.g., microphone access for two-way talk).
- For Android: Settings > Privacy > Microphone > Yoosee.
- For iOS: Settings > Yoosee > Microphone2.

4. Restart Devices:
- Power off and restart both the camera and router without resetting them5.

5. Network Troubleshooting:
- Try connecting the camera to a different network or using a mobile hotspot to isolate network issues2.

6. Reset Camera (if necessary):
- If problems persist, reset the camera and re-add it to the app5.

7. Contact Support:
- If none of the above solutions work, contact the Yoosee support team via email or WeChat for further assistance6.

These steps should help resolve common issues with the Yoosee app crashing.

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