Hi there! I see you're experiencing an issue where the Watch.Hockey app on your Android device gets stuck at the Nagravision logo and doesn't proceed further. Let me help you with that.

To start, can you tell me if you've tried restarting your device or the app already? Also, are you connected to a stable internet connection? This information will help me suggest the best next steps.

In the meantime, here is a step-by-step approach you can try:

1. Restart Your Device: Sometimes, simply restarting your device can refresh the system and resolve temporary glitches.

2. Force Stop and Relaunch the App:
- Go to your device's Settings > Apps > Watch.Hockey
- Tap "Force Stop"
- Relaunch the app.

3. Clear Cache and Data of the App:
- Settings > Apps > Watch.Hockey > Storage
- Tap "Clear Cache" and if necessary, "Clear Data" (Note: Clearing data may require you to sign in again).

4. Check for App Updates:
- Open Google Play Store, search for Watch.Hockey, and see if there is an update available. If yes, update the app.

5. Reinstall the App:
- Uninstall the app completely and then reinstall it fresh from the Play Store.

6. Verify Internet Connection:
- Ensure you have a stable Wi-Fi or mobile data connection.

Since the app gets stuck on the Nagravision logo, which indicates a digital rights management (DRM) loading block, sometimes this can mean there's an authentication or licensing issue on the server side. If none of these steps solve the problem, it could be a temporary service disruption or the app version might no longer be supported.

Please try these steps and let me know what happens. If the issue persists, I can help check if there are current server outages or escalate it for advanced troubleshooting.

Are you comfortable proceeding with these suggestions?

How to delete my account on watch hockey nagravision app, app is not working

Hello! I understand you want to delete your account on the Watch.Hockey Nagravision app, but the app isn't working for you. Unfortunately, there doesn’t seem to be a direct "delete account" option available inside the Watch.Hockey app or its support documentation.

Since the app is not working and there's no self-service delete option mentioned for the app itself, the best approach would be to contact Watch.Hockey customer support directly. They can assist you with deleting your account from their system.

You can reach out to them at this email address: [email protected]

In your message, be sure to include your account details (such as the email address used for signing in) and clearly request account deletion.

If you want, I can help you draft that email or guide you through any other steps.

Would you like me to assist with that?

Steps to troubleshoot the Watch.Hockey app

Hi! Let’s go through some clear steps to troubleshoot your Watch.Hockey app on Android 10 using WebKit browser, since the app is not working properly for you:

1. Restart Your Device: This helps clear temporary glitches that might cause the app to freeze or not load.

2. Clear App Cache and Data:
- Go to Settings > Apps > Watch.Hockey
- Tap on Storage
- Clear Cache first; if the problem persists, clear Data (you'll need to log in again afterward).

3. Check Your Internet Connection: Ensure you have a strong, stable Wi-Fi or mobile data connection.

4. Update the App: Go to Google Play Store and check if there’s an update for Watch.Hockey. Keeping the app updated resolves bugs and compatibility issues.

5. Restart the App: Force stop the app in your device’s settings and then relaunch it.

6. Reinstall the App: Uninstall it completely, then download it fresh from the Play Store.

7. Check for System Updates: Make sure your Android OS is up to date—sometimes app issues come from OS compatibility.

8. Try Using Another Network: If you suspect network restrictions (like firewalls), try connecting through another Wi-Fi or mobile network.

9. Contact Support if Needed: If none of these steps work, there could be a server-side issue or account-related problem. You can email [email protected] for deeper support.

If you want, I can help walk you through any of these steps one by one. Would you like to try them now?