[Silence Music] No Streams

D
D
1 year ago In Silence Music
no Streams

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Hi there! I understand you're experiencing an issue with Silence Music showing no streams. Let's figure this out together.

Could you please provide me with a bit more detail? Are you unable to see any streams on your app, or is it showing "no streams" for specific songs or playlists? Additionally, have you recently updated the app or experienced any changes in your network connection?

Your insights will help me assist you better!

D
D
1 year ago

I my phone died then I turned it back on and now I can’t play any songs

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Thanks for the details! If your phone powered down and now you can’t play any songs on Silence Music, let's try a few things to troubleshoot the issue.

### Here’s a step-by-step plan:
1. Restart the App: Close the Silence Music app completely and then reopen it. Sometimes, a simple restart can fix the problem.
2. Check for Updates: Go to the App Store and check if there’s an update available for Silence Music. If there is, please update it.
3. Ensure Internet Connection: Make sure your phone is connected to the internet, either via Wi-Fi or cellular data. You can check this by opening another app that requires the internet, like a browser.
4. Change Background App Settings: Sometimes, apps need permission to run in the background. Go to your phone settings:
- Settings > Silence Music > Battery > Make sure "Background Activity" is enabled.
5. Clear App Cache: Although iOS doesn’t allow a direct cache clearing option, you can try deleting the Silence Music app and reinstalling it. This often helps clear internal issues.
6. Reboot Your Phone: If none of the above work, try turning your phone off and then back on again. This can refresh all services.

Please let me know how it goes after trying these steps!

Leave a comment