Hi! Thanks for reaching out about your trouble downloading courses on the Coursera app on your Android tablet. Let’s first clarify a couple of things so I can help effectively:
1. When you try to download a course or its videos, do you see any error message or does the download just not start or complete? 2. Are you connected to a stable internet network (Wi-Fi or mobile data) when attempting downloads? 3. Have you tried restarting the app or your device already? 4. Are you running the latest version of the Coursera app on your tablet?
Meanwhile, here are some general steps you can try to resolve download issues on the Coursera app:
1. Check Internet Connection Make sure you have a reliable internet connection because downloads require it.
2. Close and Reopen the App Fully close the Coursera app from your recent apps and then open it again to refresh its state.
3. Clear Cache Go to your tablet’s Settings > Apps > Coursera > Storage, and clear the cache. This can fix minor glitches.
4. Update the App Visit the Google Play Store and ensure the Coursera app is updated to the latest version.
5. Restart Your Device Simple restarts can often resolve temporary issues.
6. Check Storage Space Make sure your tablet has enough free storage space for the downloads.
If you have done all these already, or if you see a specific error, please let me know. I can then help you with more tailored steps or check if there are any known issues affecting downloads at the moment13.
Are you okay to try those steps and share what happens?
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Henry Adams
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Hi! Thanks for reaching out about your trouble downloading courses on the Coursera app on your Android tablet. Let’s first clarify a couple of things so I can help effectively:
1. When you try to download a course or its videos, do you see any error message or does the download just not start or complete?
2. Are you connected to a stable internet network (Wi-Fi or mobile data) when attempting downloads?
3. Have you tried restarting the app or your device already?
4. Are you running the latest version of the Coursera app on your tablet?
Meanwhile, here are some general steps you can try to resolve download issues on the Coursera app:
1. Check Internet Connection
Make sure you have a reliable internet connection because downloads require it.
2. Close and Reopen the App
Fully close the Coursera app from your recent apps and then open it again to refresh its state.
3. Clear Cache
Go to your tablet’s Settings > Apps > Coursera > Storage, and clear the cache. This can fix minor glitches.
4. Update the App
Visit the Google Play Store and ensure the Coursera app is updated to the latest version.
5. Restart Your Device
Simple restarts can often resolve temporary issues.
6. Check Storage Space
Make sure your tablet has enough free storage space for the downloads.
If you have done all these already, or if you see a specific error, please let me know. I can then help you with more tailored steps or check if there are any known issues affecting downloads at the moment1 3.
Are you okay to try those steps and share what happens?