Hi there! I see you're experiencing a loading issue with the event in Jackpot World that stays on "LOADING." Let's work through this together.

1. Check Your Connection: First, please ensure that you have a strong WiFi connection. Sometimes, a weak signal can cause loading problems.

2. Free Up Device Memory: Close any apps running in the background. This can help free up memory, allowing Jackpot World to load more efficiently.

3. Check Device Storage: Make sure you have sufficient storage space on your device. If your device is low on storage, it can affect app performance. You may want to uninstall any apps that you no longer use.

4. Clear Cache: To clear the game cache (if the option exists for your device), you can go to the settings of Jackpot World in your app settings and look for a cache-clearing option. This can help resolve loading issues as well.

5. Restart the Game: After trying the above steps, close the Jackpot World app completely and then restart it. Sometimes, a fresh start can do wonders.

If none of these steps resolves the issue, please let me know, and we can look into contacting higher-level support or explore deeper troubleshooting steps. Are you satisfied with the solutions I've provided so far?