Hi there! I’m here to help you troubleshoot the issue with the Ingo Money App saying it’s not connected to the server. I can understand how frustrating this must be, especially when you need to deposit a check.

Let’s go through a few steps to see if we can resolve this together:

1. Check Your Internet Connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.

2. Restart the App: Close the Ingo Money App completely and then reopen it. Sometimes a simple restart can fix connection issues.

3. Update the App: Make sure you’re using the latest version of the Ingo Money App. You can go to the Google Play Store, search for the Ingo Money App, and check if there’s an update available.

4. Clear Cache: You might want to clear the app’s cache. Go to your device’s Settings > Apps > Ingo Money App > Storage, and select “Clear Cache.”

5. Location Services: Ensure that your Location Services are enabled. Go to Settings > Privacy > Location Services, and make sure it's turned on. The app may require this feature for proper functionality.

6. Reboot Your Device: Sometimes, simply rebooting your device can resolve connectivity issues.

If none of these steps work, there may be a server issue on Ingo’s end, or it might be due to an account-related issue. In that case, please reach out to Ingo Money support at [email protected] for further assistance.

Let me know how these steps work out for you! Are you satisfied with the solution I provided, or do you need more help?