Hi! I’m Emily Roberts from FeatherSnapCam support. I’d be glad to help you get your video downloading again. Could you tell me a little more about what’s happening? For example, do you get an error message, does the download start and then stop, or does nothing happen when you try to download the video? Also, are you trying this within the FeatherSnapCam app on your Android device?
This info will help me guide you through the best steps. In the meantime, a common cause is that the video request process might get stuck or freeze, which has happened to others sometimes after an app update.
Let me know more details and I’ll help you troubleshoot.
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Emily Roberts
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Hi! I’m Emily Roberts from FeatherSnapCam support. I’d be glad to help you get your video downloading again. Could you tell me a little more about what’s happening? For example, do you get an error message, does the download start and then stop, or does nothing happen when you try to download the video? Also, are you trying this within the FeatherSnapCam app on your Android device?
This info will help me guide you through the best steps. In the meantime, a common cause is that the video request process might get stuck or freeze, which has happened to others sometimes after an app update.
Let me know more details and I’ll help you troubleshoot.