Hi! I understand that when you try to use the Peter Pan Bus Lines app, you see the loading screen but then it just goes to a white screen and doesn't proceed. I’m here to help you get that sorted out.

To start, could you please let me know:
- What device are you using the app on? (Since you mentioned Windows 10, is it a Windows PC or a tablet?)
- Have you tried any steps already, like restarting the app or reinstalling it?
- Are you connected via Wi-Fi or mobile data?

Meanwhile, here are some simple steps that often help resolve this white screen issue with apps:

1. Restart the App and Device
Close the app completely, then restart your device. Sometimes, a fresh start clears temporary glitches.

2. Check for Updates
Make sure your Peter Pan Bus Lines app and Windows OS are updated to the latest versions, as outdated software can cause display issues.

3. Clear App Cache and Data
On some Windows devices, apps store temporary data that can get corrupted. If you can access app settings, try clearing the cache or data for the app.

4. Reinstall the App
Uninstall the app completely and then download and install it again from the official source, ensuring no corrupted files persist.

5. Check Your Internet Connection
A weak or unstable connection can cause loading issues. Try switching between Wi-Fi and mobile data or reset your router if possible.

6. Run the App in Compatibility Mode
Since it’s Windows 10, right-click the app's shortcut, select Properties > Compatibility tab, and try running it in compatibility mode for an earlier version like Windows 8.

If none of these work, there might be an issue with the app itself or a server-side problem.

Please try these and let me know how it goes. If the problem continues, I can help you take some advanced steps or connect you to further support.

Are you satisfied with these initial suggestions?