[Apex Athlete Series] Can not look at report of training as the app keeps crashing when I go to view it

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Ryan
1 year ago In Apex Athlete Series
Can not look at report of training as the app keeps crashing when I go to view it

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Alice Johnson

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1 year ago

To address the issue of the Apex Athlete Series app crashing when you attempt to view your training report, you can follow these steps:

1. Update the App: Ensure you have the latest version of the Apex Athlete Series app. Open the Play Store on your Android device, search for the app, and install any available updates.

2. Clear Cache and Data:
- Go to your device's Settings.
- Scroll down to Apps or Application Manager.
- Find and select Apex Athlete Series.
- Tap on Storage.
- Click on Clear Cache and then Clear Data. This can resolve issues related to corrupted data.

3. Reinstall the App:
- Uninstall the Apex Athlete Series app by pressing and holding the app icon and selecting Uninstall.
- Reinstall the app by searching for it in the Play Store again.

4. Restart Your Device: After updating or reinstalling, restart your Android device to refresh the system.

5. Disable Background Apps: Other applications running in the background may affect app performance.
- Close unused apps by accessing the recent apps menu and swiping away unnecessary apps.

6. Check for Device Updates: Ensure that your device's operating system is up to date.
- Go to Settings > System > Software Update and install any available updates.

7. Contact Support: If the problem persists after following the above steps, you may want to reach out to the support team for further assistance. Access their Support Centre at learn more.

By implementing these steps, you should be able to mitigate the crashing issue and successfully view your training report. If problems continue, reviewing forums or help channels may also provide additional insights and resolutions from other users who have experienced similar issues.

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