Hi there! I understand that your Kidtime Coparent Calendar Chat app is showing a notification even when there are no new messages. That sounds like it could be a bit confusing. To help you out better, could you tell me a bit more about what you see exactly? For example:

- Is the notification an app badge (a little red dot with a number) on the app icon?
- Is it a notification banner or alert inside the app or on your lock screen?
- Does the notification go away if you open the app or tap on it?
- Have you tried restarting your iPhone or updating the app recently?

Knowing these details will help me pinpoint the issue and guide you through the right troubleshooting steps. Looking forward to your reply!

It is an app badge

Thanks for letting me know it's the app badge showing the notification. That's helpful! On your iPhone with iOS 18.6, app badges (the little red numbers on the app icon) sometimes can get stuck due to a couple of reasons. Here are some steps we can try to clear that up:

1. Force Close and Reopen the App:
- Double-click the Home button (or swipe up from the bottom and pause if your iPhone has no Home button) to bring up the app switcher.
- Swipe the Kidtime app off the screen to close it.
- Then reopen Kidtime and see if the badge clears.

2. Check Notifications Inside the App:
- Open the Kidtime app and check if there are any unread messages, alerts, or calendar items. Sometimes badges count unread items that might not be obvious.
- Mark any unread notifications or messages as read.

3. Restart your iPhone:
- Hold the side button and either volume button until the power off slider appears.
- Slide to power off, wait a few seconds, then turn it back on.

4. Clear Badge App Icon from iPhone Settings:
- Go to Settings > Notifications > find Kidtime in the list.
- Toggle Badges off, wait a moment, then toggle it back on. This refreshes the badge notification permission.

5. Update the Kidtime App:
- Open the App Store, tap your profile icon at the top right, and scroll to see if Kidtime has an available update. Installing the latest version often fixes notification bugs.

6. Log Out and Back In (if applicable):
- If Kidtime supports it, try logging out of your account in the app and then logging back in to reset your notification state.

If after trying these steps the badge still persists without any real notifications, there might be a backend sync issue with the app. In that case, I recommend reaching out to Kidtime support directly at [email protected] for a deeper look.

Would you like me to help you walk through any of these steps? Or have you already tried some of them?