[NayaPay] I am trying to create nayapay wallet but province And city field not working mean not clickable.

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Roman Khan
1 month ago In NayaPay
I am trying to create nayapay wallet but province And city field not working mean not clickable.

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Frank Taylor

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1 month ago

Hi! I understand you're trying to create your NayaPay wallet, but the province and city fields are not clickable, preventing you from completing the process. Let's work together to get this fixed.

First, can you tell me if you've tried restarting the app or your phone? Sometimes, minor glitches in the app can cause such buttons or fields to become unresponsive. Also, are you connected via mobile data or Wi-Fi right now?

Meanwhile, here’s a simple step-by-step approach to try:

1. Close and Reopen the App: Make sure you fully close the app (not just minimize it) and then open it again.
2. Clear App Cache: Go to your phone settings > Apps > NayaPay > Storage > Clear Cache. This can often resolve UI issues.
3. Check for App Updates: Visit the Google Play Store and see if there’s an update available for NayaPay. Using an outdated app version can sometimes cause features to malfunction.
4. Switch Internet Connection: If you’re on Wi-Fi, try switching to mobile data or vice versa to rule out connection issues affecting the app’s loading of dropdown menus.
5. Reinstall the App: If the above doesn’t help, uninstall the app completely and reinstall it fresh.

If you've tried all these or the issue persists, it might be related to the app’s compatibility with your specific device or a temporary server-side issue. Since your OS is Android 10 and WebKit browser-based, sometimes there can be app conflicts.

In that case, I recommend contacting NayaPay support directly via their official email: [email protected] or calling +(9221) 111-222-729—they can check if there is an ongoing issue on their end or help with account-specific problems.

Does that sound good? Let me know what you've tried so far, and I can assist you step-by-step.

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