[ISS Live Now] Live feed is always offline for days now, works on my phone

J
Janelle
10 months ago In ISS Live Now
live feed is always offline for days now, works on my phone

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Hello! I understand you're having an issue where the ISS Live Now app live feed shows offline on your Windows device, but it works fine on your phone. Let's see if we can get to the bottom of this together.

To start, could you please confirm:
- Are you accessing the live feed via a web browser on your Windows device or through an app?
- If via browser, which browser are you using? You mentioned WebKit engine, is that Safari or another browser?
- Have you tried refreshing the page or restarting the browser?
- Do you have any firewall, antivirus, or network restrictions that might be interfering with streaming on the PC?
- Is your Windows device connected to the same network as your phone when you test?

These details will help me tailor the troubleshooting. Meanwhile, here’s a basic step-by-step you can try:

1. Clear browser cache and cookies on your Windows device. Sometimes stale data can cause streaming issues.
2. Ensure your browser is up to date. Older versions sometimes don’t handle streaming protocols well.
3. Disable any ad blockers, VPNs, or privacy extensions temporarily, as these can sometimes block live streams.
4. Try a different browser on your Windows PC, like Chrome or Firefox, if available, to see if the issue persists.
5. Check your internet connection speed and stability on your PC; streaming live video requires a steady connection.

If these don’t solve the problem, it’s possible that the app or web streaming service itself has some compatibility or server-side updates that affect specific devices or browsers. Since it works on your phone, it's likely not a server outage.

Let me know your answers to the questions above, and any steps you’ve tried already. We can then explore advanced settings or alternatives based on that.

J
Janelle
10 months ago

using app in bluestacks android immolator, no browser, phone uses data plan, pc uses home internet. no changes made to pc, has not worked in over a week. only the live feed is down all other functions in iss live app work

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604 Points 4 Followers
Pierre

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10 months ago

Thanks for the extra info! So you're running the ISS Live Now app inside Bluestacks on your Windows 10 PC, and the live feed has been offline there for over a week, but it works fine on your phone using mobile data. Other app functions work fine within Bluestacks, right?

Here’s what I would suggest next to troubleshoot the live video feed issue in Bluestacks:

1. Update Bluestacks: Make sure your Bluestacks emulator is the latest version. Sometimes older versions have bugs or compatibility issues with streaming apps. You can check for updates in the Bluestacks menu or download the newest version from their official website.

2. Check Bluestacks Graphics Mode: Bluestacks has different graphics rendering modes (DirectX or OpenGL). Streaming apps can behave differently depending on mode. In Bluestacks settings > Engine, try switching between DirectX and OpenGL and then restart Bluestacks and the app to see if that fixes the live feed.

3. Network Settings in Bluestacks: Verify that Bluestacks has unrestricted access to your network. Sometimes firewall or security software on Windows may block streaming data inside Bluestacks. You can temporarily disable firewall or add Bluestacks as an allowed app.

4. Clear App Cache inside Bluestacks: Go to the Android settings inside Bluestacks > Apps > ISS Live Now app > Storage, and clear cache and data. Then reopen the app and check the live feed again.

5. Try Reinstalling the ISS Live Now App within Bluestacks to ensure no corrupted files are affecting live streaming.

6. Test Bluestacks with Other Streaming Apps: Just to confirm if the problem is specific to ISS Live Now, try another streaming app inside Bluestacks and see if live video works there. If other streaming apps fail too, the issue is likely with Bluestacks or your PC settings.

Since your phone uses mobile data and your PC uses home internet, sometimes network firewall configurations or ISP-related restrictions can also cause streaming issues inside emulators.

If the above steps don't restore the live feed, it could be a specific compatibility issue between the ISS Live Now app's live stream and Bluestacks on your setup. If so, using the app natively on a phone or tablet remains the best workaround for now.

Would you like me to guide you through any of these steps? Also, did you notice any error messages or black screen specifically when accessing the live feed inside Bluestacks? That can help narrow down the cause.

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