Hi there! I see your Arboleaf app keeps crashing on your iPhone running iOS 18.7. Let’s work through this together to get it sorted out.

First, could you tell me a bit more about when the app crashes? For example, does it crash as soon as you open it, or when you try to connect to your scale, or during some other activity?

In the meantime, here’s a step-by-step approach you can try to troubleshoot the app crash:

1. Force close and reopen the app: Swipe up from the bottom and pause, find the Arboleaf app, swipe it up to close, then open it again.
2. Restart your iPhone: Press and hold the side button and volume button until you see the slider, then slide to power off. After fully off, turn it back on.
3. Check Bluetooth is enabled: Since the app connects to the smart scale via Bluetooth, ensure Bluetooth is on by going to Settings > Bluetooth.
4. Update the app: Open the App Store, tap your profile icon, and see if an update for Arboleaf is available. Install any updates.
5. Reinstall the app: If the above don’t help, delete the Arboleaf app from your iPhone, then reinstall it from the App Store.

If you’ve already tried some of these, please let me know which ones so I can suggest the next steps. Also, if there’s any error message that appears when it crashes, that info would be helpful!

Are you currently able to use Bluetooth successfully with other apps or devices on your iPhone? Sometimes a Bluetooth connectivity glitch can cause the app to crash on startup or pairing.

Let’s start here and see if these fixes work for you. I’m here to guide you through!