Hey, I’m Frank Taylor. I see you’re having trouble with the Quizard AI app not working properly on certain websites. Let’s get to the bottom of this.

To start off, could you tell me which websites specifically are causing issues? Also, what exactly happens when you try to use Quizard AI on those sites? For example, does the app fail to load, do you get an error message, or does it just not respond? This info will help me guide you better.

Meanwhile, here are a few quick checks we can try:

1. Browser compatibility: Which browser are you using? Some web apps may have issues in less common browsers. Safari, Chrome, and Firefox usually provide the best support.

2. Clear cache and cookies: Sometimes stored data can cause glitches. I can guide you through clearing cache on your Mac if needed.

3. Update your browser and OS: Since your Mac is running OS X 10.15.7 (Catalina), make sure your browser is up to date to ensure compatibility.

4. Disable browser extensions: Sometimes extensions interfere with web apps—try running the site in a private/incognito window or disable extensions temporarily to check.

Let me know more about the issue or which steps you've already tried, and we'll take it from there!

not working on mcgraw hill

Thanks for the extra detail about McGraw Hill. Quizard AI can sometimes face challenges working smoothly on certain educational platforms like McGraw Hill due to platform restrictions or integration specifics.

Here’s what we can try:

1. Check Browser & Quizard AI Extension: Make sure your browser (Safari, Chrome, or Firefox) is up to date, and the Quizard AI extension or app is properly installed and enabled for McGraw Hill website pages.

2. Clear Cache & Cookies: Old browsing data might cause conflicts—clearing cache and cookies could help refresh your session on McGraw Hill.

3. Disable Browser Extensions: Some extensions might interfere with Quizard AI’s functionality on McGraw Hill. Try disabling other extensions or use a private/incognito window.

4. Access McGraw Hill via Supported Environment: McGraw Hill itself suggests troubleshooting steps on their site—checking your connection, browser settings, and ensuring you’re on the official McGraw Hill platform can help diagnose web-specific issues1.

5. Account Permissions: Sometimes McGraw Hill might restrict content or block integrations for tests or quizzes to maintain academic integrity. Confirm you’re using Quizard AI in ways compliant with course rules.

If the problem persists, it could be due to McGraw Hill’s system limiting third-party tools like Quizard AI from accessing their content during quizzes or assignments. They sometimes implement security measures to prevent usage of external helpers during exams.

Would you mind sharing what exactly happens when you try to use Quizard AI on McGraw Hill? Any error messages or unexpected behavior? That way, I can guide you further. Also, have you tried these steps already?