[Trickster Cards] I can't get audio to work

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nancy
2 months ago In Trickster Cards
I can't get audio to work

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Hi there! I understand you're having trouble getting audio to work with the Trickster Cards app on your Windows 10 device. Let's work through this together to get that sorted out.

First, could you tell me if you're unable to hear any sounds at all, or is it just the voices or chat audio that's missing? Also, have you checked if your device's volume is turned up and not muted?

Meanwhile, here are some steps to start with:

1. Check your system volume:
- Look at the speaker icon in the bottom-right corner of your screen.
- Right-click it and select "Open Volume mixer."
- Make sure that the volume for Trickster Cards (or your browser if you play via web) and the system sounds are not muted or too low.

2. Verify the app or browser audio settings:
- If you're using the Trickster Cards app, look for any in-app audio settings and ensure they are enabled.
- If playing via a web browser (like WebKit-based), make sure the tab isn’t muted—right-click the tab and select "Unmute site" if available.

3. Check Windows sound settings for input/output devices:
- Right-click the speaker icon again, select "Sounds," then go to the "Playback" tab.
- Ensure your preferred audio device (speakers or headphones) is set as default and enabled.

4. Refresh or restart the app/browser:
- Sometimes, simply restarting the app or the browser can reset audio.

If you’ve already tried these steps or if the issue persists, I can guide you through some more advanced checks, such as verifying audio permissions or updating the app/browser version.

Could you please let me know what you’ve tried so far or any specific symptoms you notice? That way, I can help you better!

N
nancy
2 months ago

i need to verify audio permission

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Thanks for letting me know you want to verify audio permissions. Since you’re on Windows 10 using a WebKit-based browser, let me guide you through checking and enabling the necessary microphone and audio permissions for Trickster Cards.

Here’s how you can do it step-by-step:

1. Check Browser Permissions:
- In your browser, look for a camera or microphone icon near the address bar while on the Trickster Cards site.
- Click that icon, and ensure that both microphone and audio permissions are set to "Allow." If they are set to "Block" or "Deny," change them to "Allow."

2. Check Windows Privacy Settings for Microphone:
- Click the Start button and open Settings (gear icon).
- Navigate to Privacy > Microphone.
- Ensure that Microphone access for this device is "On."
- Make sure Allow apps to access your microphone is also turned "On."
- Scroll down and verify that your browser is allowed to access the microphone.

3. Restart Your Browser and Try Again:
- After adjusting these settings, close and reopen your browser and return to Trickster Cards.
- Check if the audio or voice chat now works.

4. In-App Audio Settings:
- Within Trickster Cards, double-check any in-app settings related to audio or voice chat to ensure they are enabled.

If you want a quick reference tailored to Trickster Cards' video and audio permissions, their official help page mentions that camera and microphone permissions should say either “Ask” or “Allow” and must not be set to “Deny”1.

Let me know if you need any help with these steps or if anything seems unclear! Are you able to access the permission settings on your browser?

N
nancy
2 months ago

Troubleshooting Trickster Cards app audio issues

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Thanks for pointing that out! Let’s go through some focused troubleshooting steps for fixing audio problems in the Trickster Cards app on your Windows 10 WebKit browser environment.

Here’s a step-by-step approach tailored to audio issues based on known solutions for Trickster Cards:

1. Restart the Video Chat or Audio Session
- If you were previously able to hear audio but it suddenly stopped, try clicking on "Stop Video" and then "Start Video" again in the app. This often resets the audio connection.

2. Check Device Volume and Mixer Settings
- Right-click the speaker icon on your Windows taskbar and select "Open Volume Mixer."
- Look for your browser (or Trickster Cards app if applicable) and make sure it is not muted and volume is up.

3. Select the Correct Playback and Microphone Device
- Go to Settings > System > Sound on your Windows 10 device.
- Under Output, make sure your preferred speakers or headphones are selected.
- Under Input, confirm your correct microphone is selected if you intend to use voice chat.

4. Switch Network Connection (WiFi vs Ethernet)
- Sometimes switching between WiFi and a wired Ethernet connection can help stabilize voice and audio streams.

5. Restart Trickster Cards App or Browser
- Close and reopen the app or browser tab you are using. This can clear temporary glitches affecting audio.

6. Restart Your Device
- A full reboot of your Windows 10 system can resolve stuck audio services or drivers.

7. Check In-App Audio Settings
- Within the Trickster Cards app, make sure audio or voice chat options are enabled and not muted.

8. Update Your Browser and App
- Ensure your browser and the Trickster Cards app are updated to the latest versions, as updates often fix bugs related to audio.

If after these steps your audio still isn’t working, there might be a permission issue or something deeper with audio drivers. Let me know if you’d like, I can guide you through verifying permissions thoroughly or suggest checking for Windows audio driver updates.

Here is the official Trickster Cards video chat help page for further reading: Video Chat Help - Trickster Cards

Please let me know which steps you’ve already tried or if the problem shows any specific behavior. That way, I can provide even more accurate advice!

Are you satisfied with the solution I provided so far?

N
nancy
2 months ago

Trickster Cards app audio settings

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Got it! Let’s focus on troubleshooting the Trickster Cards app audio settings specifically.

Here’s what you can do step-by-step:

1. Open the Trickster Cards Settings:
- In the app or web version, click the menu icon (often a “hamburger” icon with three horizontal lines) in the upper-left corner.
- Select “Settings” from the menu.

2. Check Audio or Voice Chat Settings:
- Within Settings, look for audio-related options such as “Voice Chat,” “Microphone,” or “Audio.”
- Make sure any toggle switches for audio or voice chat are turned ON.
- If there’s a volume slider inside the app, ensure it’s set to an audible level.

3. Mute/Subtitles Toggle Quirk:
- Some users reported that toggling subtitles on or off in settings can sometimes reset or reapply audio settings properly. Try turning subtitles off and on again to see if that helps.

4. Check Device Volume and Mixer:
- Since app volume is often controlled together with the browser or system volume on Windows, right-click the speaker icon on your taskbar.
- Open “Volume Mixer” and make sure the Trickster Cards app or your browser’s volume is not muted or turned low.

5. Ensure the Correct Playback Device is Selected:
- Go to Windows Settings > System > Sound.
- Under “Output,” confirm that your preferred speakers or headphones are selected.

6. Restart the App or Browser:
- After adjusting settings, try closing and reopening the app or refresh the browser tab.

7. Update the App/Browser:
- Make sure you’re running the latest version of the Trickster Cards app or your WebKit-based browser. Updates often fix audio bugs.

If you want, here’s the official Trickster Cards video chat help resource that also touches on audio settings: Video Chat Help - Trickster Cards

Would you like me to guide you through any of these steps or check something more specific in your setup? Are you satisfied with these audio setting troubleshooting steps so far?

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