Hi there! I understand you’re having trouble hearing your friends during the Trickster Cards game, and you mentioned you tried stopping and starting the video. Let’s dig into a few things to get your audio working.

First, just to be sure:
1. Is your device’s overall volume up and not muted? Sometimes the system volume or even the app volume can be low or off.
2. Are you using any headphones or external speakers? If yes, are they properly connected?
3. Do you see any audio or mute icons within the Trickster Cards app’s chat or video window that might indicate the sound is muted there?

If all that seems okay, here’s a step-by-step to try:

1. Check your Windows volume mixer:
- Right-click the speaker icon in your system tray (bottom-right corner).
- Select “Open Volume mixer.”
- Make sure the volume slider for your web browser (WebKit) is not muted or low.

2. In Trickster Cards:
- Look for any in-app audio settings or sound options and confirm they’re enabled. Sometimes there’s a separate toggle for voice chat.

3. Restart your browser completely and then rejoin the game. Sometimes the browser can hold onto a muted audio stream.

4. Verify your microphone and speaker settings in Windows:
- Go to Settings > System > Sound.
- Under “Output,” make sure the correct speakers or headphones are selected.
- Under “Input,” check if your mic is set correctly (sometimes needed for two-way chat).

5. Make sure no other apps are blocking or using audio devices exclusively. Closing other communication apps like Zoom or Skype can help.

If after these checks you still can’t hear your friends, let me know if the problem happens to all friends or just specific ones, and whether your friends can hear you. That info will help me pinpoint further.

Are you comfortable trying these steps? Let me know how it goes!

(These tips are based on general audio and Trickster Cards chat guidelines found in their video chat help1.)